Xiaomi India — Screen faliur

Hatim Lakdawala

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Hi i hw purchased mi4.Its just 2.mnt used i hv the bill and everything. Seriously speaking i lvd the device a lot but ws extremely hurted by the service they provide. Two days ago ther ws my display faliur, so i approched the service center in wadala mumbai. They just say a single thing tht this cannot be fixed wittin warrenty and fr repairing it they asks me 9000 cash. I hv seen my friends micromax phone been repaired for free. If anyone could help me i wld bee thankful to u plz email me at [protected]@gmail.com If this takes place the compony will not be able to reach the goals. Because it has worst after sail service.

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Comments

Pravinkumar125

from Delhi, Delhi

My single line crack formed on the screen without any physical impact or mis-handling just after 2 months of purchase. Xiaomi is not ready to even check or investigate the cause of crack. They say if the mobile is with consumer and they are only responsible. No warranty on screens even if it is due to manufacturing defect. Xiaomi, India as a company not seems to be a reliable.

I don't know whether this is their strategy for getting more profit in India.