Xiaomi India — Xiaomi Mi3

Address:	Mumbai City, Maharashtra, 400093
Website:	www.mi.com/in

I have bought a Xiaomi Mi3 Mobile phone on 5th Aug 2014, on 24th Jan 2015 its screen got damaged, I have submitted it on 24th Jan 2015 at Xiaomi Service centre TVS Electronics Malad West Mumbai After 9 month of wasting time in waiting hundreds of phone calls and at least 10 visits to the service centre I have not yet received my phone back attached herewith is the phone submitting receipt and phone purchase bill. They kept telling me that part not available will be available soon when I lost my cool and blasted them they started telling that person who submitted phone has left the job now phone status can not be traced. Sir, I am waiting for your favourable reply I tried to manage with a standby phone for a month but they have not returned my phone so I had to buy a new phone which costed me Rupees 12499 I have visited the service centre more than 10 times which has wasted my time and money I want my phone back in perfect working condition and with the warranty which was left when I submitted my phone I want Xiaomi to compensate me suitably for making me wait for 9 months