Xiaomi India — XIOMI REDMI 1S Phone stopped working

Address:

Ernakulam, Kerala

Sir, I have purchased Xiomi REDMI 1S on[protected]. Last week the phone stopped working. When I switch the phone on, the XIOMI logo is coming but it is again getting switched off. I went to the XIOMI service at Kochi. They are telling that a drop of some liquid entered into the mobile board and board got damaged. But I am sure that the phone never dropped into water or any other liquid. Even the phone never dropped from my hand. They agreed that the phone never dropped into water. But they are telling that a drop of some liquid entered through the power button or volume button of the phone. How it will happen ????? Whether the sweat in my hand will enter to the phone??? It is a clear design/technical issue of the phone. But they are not ready to accept this under warranty agreements. So please let me know, how should I proceed to take some action Thanks, Anil