[Resolved]  xolo A600 — Complaint - Mobile not repaired given from long time

Address:Gandhinagar, Gujarat

Hi, This is to inform that i have purchase <A600> on <08/04/14>. Even with very minimal use the mobile has got problem and I submitted it to your service center <We Care> on <02/06/14> for repair. The mobile is under warranty still they forced me to pay <950> for repairing charges. Even after more than one month the mobile is not repaired. I am continiously calling and visiting the service centre for mobile and wasted so much of my precious time in follow up, but still no one is responding for my issue. This is showing how you are cheating people, by selling bad quality of products and then charging for its repair under warranty and then wasting money and time of customer by not giving solution or any kind of response. Now i have decided to forget the mobile. I don't care about the money i paid and will file complaint in Consumer forum. I will also post this to Facebook and other website and make it viral over internet and say people never purchase any XOLO product. I am giving you last chance to correct your mistakes and look into the matter, and do the needful at the earliest. Otherwise get ready to enjoy the game Regards, Soyab Mansuri
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Complaint marked as Resolved 
Verified Support
Sep 27, 2014
Xolo Customer Care's response
Dear Mr. Soyab Thank you for giving us a chance to assist you. This is in reference to your complaint dated 10.07.2014 regarding XOLO Smartphone A600. We trust that the provided solution is pleasing and no further issues at your end. If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you. We value your relationship with XOLO and assuring of our best services, always. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in
Complaint comments 

Comments

NOT WORKING TOUCH

SIR MY PHONE XOLOA600 ix not working he give service santer valay phone may say nahi kartay ore phone say items nikal latay h ore phone ko khrab bta tay h

mera mobile 1/09/2014 ko bhopal ke msd servic senter par diya tha ab tak muhje mila nhi...

Xolo a600 imei[protected] h usme low prosis or minu par jaane ke baad bhar aa jata tha

lcd dumb, touch

dear sir, madam i am submit my phone reagain for lcd dumb and touch problem so please my phone uregent imei no[protected] you can also contact with me phone mob [protected], [protected]

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    Contact Information

    Gandhinagar
    Gujarat
    India
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