[Resolved] Xolo — Xolo black phone

Sheke

from Chavakkad, Kerala

Address:	Bangalore, Karnataka, 560021
Website:	[email protected]

Sir. I have purchased xolo black on 11/7/2016. Order no [protected]. Xolo black 4g phone touch not working properly. I have given to registered service center at bangalore last week. But they told me to its not working. Then they told me to return back to where you have purchased. So pls give me a new mobile phone or refund money. Pls do the need full things. I am your regular customer. And junioun customer. Pls help me. Thanks regards from satish ankalagi. Bangalore karnataka.

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Feb 14, 2018

Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2018

Xolo Customer Care's response Dear Sheke,
Greetings for the Day!
We value the importance of your concern and we regret to hear the difficulties that you are experiencing.
In response to your query, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
For further assistance feel free to call us on[protected], from 10:00 AM to 7:00 PM (Mon – Sun).
Regards,
Satyaveer Yadav
XOLO Care
www.XOLO.in