Yatra.com — Cancellation

Address:Ahmedabad, Gujarat

The tickets from Chennai to Portblair and back had to be cancelled for full refund, as the Spicejet cancelled the flight on 16.12.2014. I verified with Spicejet and came to know that they have credited full refund to you. I am sorry to say that till date the payment is not credited to my account. Why it is so?
Please credit it immediately and confirm by sending me a mail.
MV Mohandas - Cancellation Ref.No. F447xF and H2MZ4V.
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Dear MV Mohandas,

Thanks for sharing your reference ID. We’ll get back to you shortly. Apologies for the inconvenience.

Best Regards
Yatra Care
Dear MV Mohandas,

Regret the inconvenience caused. This is to provide you an update regarding your pending refund request for Spicejet which is currently under process with us.We are actively coordinating with the airline for a cash refund of your cancelled booking(s) and will be able to refund that back to you, as soon we receive it from Spicejet, which is estimated to take approximately 7-10 working days. In the interim period, we request for your patience and support.We do appreciate your anxiety and inconvenience that has caused you and we want to assure you that we are equally hard at work in securing back your refunds.

Thanks,
Yatra Care
Dear MV Mohandas,

Greetings from Yatra.com!
Refund against your flight booking has been initiated on 5th Feb. Refund will take 5-7 working days to be credited into your account. Hope your query has been resolved.

Thanks,
Yatra Care
Dear MV Mohandas,

Greetings from Yatra.com!
Refund against your flight booking has been initiated on 5th Feb. Refund will take 5-7 working days to be credited into your account. Hope your query has been resolved.

Thanks,
Yatra Care

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