Yatra.com — Non refund of failed transaction of flight ticket from yatra.com

Dear Sasidharan,

Greetings from yatra.com!

We have received your query & our team would respond to you at the earliest. Request your patience in the interim.For any assistance you can call us on[protected] /[protected].

Best Regards,
Yatra Care

Dear Sasidharan,

Greetings from Yatra.com!

Your refund of INR-3330.00 against ref "[protected]" has been processed from our end on 22nd July 2015 under bank reference number “[protected]”. We would request you to contact the grievance cell of your Bank through which the payment was done to Yatra.com. Please provide them the above mentioned number to check the refund status. Incase Bank confirms you that the payment has not been received or refund is not processed from Yatra.com, We would request you to please share the written
communication with us to take it forward with the bank. Should you have any further queries, please contact us at[protected] or write to us at [protected]@yatra.com and we would be happy to assist.

Best Regards,
YatraCare

I have already contacted the bank and they say that there is no such transaction with order ID.Two months have lapsed, I have not received any refund from yatra.com towards the failed transaction. There is no manual process required in online money transfer as we all know. And if anyone has to contact the Bank's grievance cell, it should by yatra.com as the transaction processed by you has not reached your customer. If a transaction done by me fails, I will be liable to enquire about the failure in the process.

And you cannot just justify yourself by giving me some random numbers. How can I be sure that these numbers are even genuine for that matter. Moreover, why don't you just check with your account whether the money has been deducted from your account and if it is the case, then first show me the proof and then contact the bank to check the fault in the process.

Since last two months, I have been following this issue with yatra.com but no fruitful result has come out.

Dear Sasidharan, ,

Greetings from Yatra.com

We sincerely apologize for the inconvenience caused to you. Would like to inform that refund of INR 3, 330.00 under Yatra reference number YT14888766 has already been initiated on 22 July. Would request you to contact your bank's grievance cell for the same and share the below RRN number :

RRN Number :[protected]

Incase Bank confirms you that the payment has not been received or refund is not processed from Yatra.com, We would request you to please share the written communication with us to take it forward with the bank.

Should you have any further queries, please contact us at[protected] or write to us at [protected]@yatra.com and we would be happy to assist.

Best Regards,
Yatra Care

Dear sir,
Even after three months I have not received any refund from yatra.com and yatra.com is quoting ready made replies .

Please advise me on this matter.

Dear Sasidharan, ,

Greetings from Yatra.com

Regret the inconvenience caused. Would like to inform that we have already shared the RRN number which we have received from your bank. Incase Bank confirms you that the payment has not been received or refund is not processed from Yatra.com, We would request you to please share the written communication with us to take it forward with the bank.

Should you have any further queries, please contact us at[protected] or write to us at [protected]@yatra.com and we would be happy to assist.

Best Regards,
Yatra Care

I have not received any refund from yatra.com till date.

Since I have not received any refund from yatra.com till date, I'm going to initiate legal action against yatra.com

refund cancelled ticket

I have not got refund for the following Yatra Bookings till date. ref no - [protected]