[Resolved]  Yatra Online / Yatratrip.in — airlines cancelled the flight and no refund from yatra

I booked flights with yatra.com with booking reference number :[protected] and both the flights got cancelled. One was with indigo and other was with air asia
Indigo is saying they have processed a refund to yatra 15 days back and still i have not received any money from yatra and other flight with air asia im not able to get any information on the refund. When i tried to contact air asia, they are asking me to talk to yata, but yatra.com has no customer service or nothing these days and even i raised multiple complaints by email and on their site as well, but no response till now