[Resolved] Yatra Online / Yatratrip.in — Applied airline ticket, Money deducted,No booking.

HarshaMA

from Bengaluru, Karnataka

Jul 16, 2022

Address:

1101, 11th Floor, Tower B, Unitech Cyber Park, Sector – 39, Gurgaon (Gurugram), Haryana, India, Pin Code – 122001.

Hello, I had booked a flight from Bengaluru to Delhi at 16/07/2022 in Indigo.
I payed through UPI an amount of Rs.5455 the amount was deducted from my bank account.
But I didn't receive any ticket related information nor my Confirmation for the tickets.and the yatra app history shows nothing. I have my UPI transaction ID of payment.
So please solve my query

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Aug 19, 2022

Complaint marked as Resolved

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2022

Yatra Online / YatraTrip.in Customer Care's response Dear Harsha, Greetings from Yatra.com! We are sorry to hear about the issue you faced while making payment on our portal, request you to kindly share the email ID used for the booking for us to check and assist you accordingly. Regards Yatra Care