I am neeraj garg, i have booked a ticket from yatra with pnr : mjcnsz but i cancelled it due to covid-19. Now on yatra app it is showing that no refund is initiated for this booking. I have mailed them they are saying to check indigo website but on indigo website it is showing that ticket is cancelled and refund paid to yatra online. I haven't received the amount yet. Kindly help me through this.
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May 14, 2020
Complaint marked as Resolved
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
We would like to keep you informed that due to several travel restrictions and district lockdowns imposed by the government to control the widespread of COVID-19, please expect a delay of at least 30 days for the refund requests to get processed.
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