[Resolved] Yepme.com — ORDER UNSUCCESSFUL. money not credited back

yugandara

Address:	600056
Website:	yepme.com

Hi,

I have placed an order for Rs 1233 on Jun, 17, 2017 at 21:28 hours but that was not successful. I didnot get any order confirmation mail from Yepme to my email id nor any SMS to my mobile. I didnot get my order delivered and my money also not credited back.

YepMe id used: [protected]@gmail.com

Payment Details:
Bank: ICICI Bank
Dt and Time: 17th June 21:28

Please credit my money back to my account.

Its been more than two weeks and I am frustrated making calls to the customer care number. It always puts me on hold and never connects me to the person even after 20 mins waiting.

This is the first time I am shopping with YEPME.com and appreciate you solve my problem at the earliest for smooth and unending relation.

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Aug 5, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2017

Yepme.com Customer Care's response Dear Customer,

Thank you for writing to yepme.com. We appreciate the opportunity to assist you.

This is with reference to your query regarding order placed with Yepme.com.

We have not found any order matching your email id. We would like to request you please let us know your order number so we can help you accordingly.

In case of any further assistance and feedback you can write to us at [protected]@yepme.com.

Assuring you of our best services always!

Warm Regards,
Team Yepme

Jul 06, 2017

Updated by yugandara As I told you earlier.. I didnot receive any email or SMS with the order number. So i do not have the order number to share with you.

I checked with my bank and I got confirmation that the payment made on June 13, 2017 for Rs. 1233.00 was successful with the payment ID [protected].

Appreciate if this is sorted out soon. My mails to [protected]@yepme.com or calls to customercare are not answered.