[Resolved] Yepme.com — payment done but no order received or refund made | |||
I have made an order dt. 27.09.2017 and payment processed using mobikwik wallet dt.27.09.17 vide Transaction Id: JMBK[protected] and order was confirmed at that time, but presently there is no order showing on 'my order' (order no. not known) I also contacted withMobikwik, they says Yepme said the payment was settled i.e. payment received by Yepme. I am unable to contact Yepme, customer care always on hold, never call connected with executive in-spite of waiting period more than 30 mints. Please help me Thanks and regards Amit Kumar [protected] Was this information helpful? | |||
Jan 15, 2018 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. Verified Support Dec 06, 2017 Yepme.com Customer Care's response Dear Customer, This is with reference your concern regarding your order[protected]. We would like to inform you that we have not received payment for this order. If payment has debited from your account then share your till date account statement in PDF format at [protected]@yepme.com. In case of any further assistance and feedback you can write to us at [protected]@yepme.com. Warm Regards Team Yepme Dec 12, 2017 Updated by [email protected] Dear SirPayment has been made through Mobikwik vide Transaction Id: JMBK[protected]. As per call from Mobikwik, they said Yepme has confirmed that payment has been settled. Kindly arrange to make refund at earliest. Amit Kumar  | |||
 2 Comments | |||
Comments
You have been fooled and cheated and you are not the only one. Many people have been cheated. Just search for yepme complaints in this forum and you will know. Now you need to file complaint with indian government consumer helpline against yepme like many have done.
See this previous complaint https://www.consumercomplaints.in/yepme-com-paid-amount-not-refunded-c1805226
See this previous complaint https://www.consumercomplaints.in/yepme-com-paid-amount-not-refunded-c1805226
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
2312
Pending
90
Resolved
1197
View all 2312 Yepme.com reviews & complaints
+91 11 6637 2424 (Customer Care)
+91 124 6637 2424 (Customer Care)
Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
View all Yepme.com contact information
Payment has been made through Mobikwik vide Transaction Id: JMBK[protected]. As per call from Mobikwik, they said Yepme has confirmed that payment has been settled.
Kindly arrange to make refund at earliest.
Amit Kumar