[Resolved] Yepme.com — refund

bhuvisri123

from Bengaluru, Karnataka

Address:	560076
Website:	yepme.com

I placed an order on 10th july and paid rs. 619 for pair of shoes the amount is debited from the account but the order is not placed, paid the amount through mobiwik wallet.
Regarding this i tried numerous times of dialing customer care number but of no use, hung up in the line once more than 30 mins.

Transaction id: jmbk[protected]
Please refund the amount.

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Aug 21, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern raised on consumer complaints.in

We would like to inform you that we haven't found any order details and emails to check your concern. kindly share the details so that we can help you accordingly.

In case of any further assistance and feedback, you can write us back at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team

Jul 21, 2017

Updated by bhuvisri123 I have not got any sort of email or order id while placing the order as described i made the payment through Mobiwik wallet. After paying the amount through wallet i got a error page and the amount got debited from wallet.
i have attached the transaction page of Mobiwik Wallet with Transaction Number and I got only 1 SMS stating Rs.80 worth of points will be credited post delivery.

Email id: [protected]@yahoo.co.in
Mobile:[protected]

Aug 01, 2017

Updated by bhuvisri123 Please provide me an update and refund the amount.

Aug 10, 2017

Updated by bhuvisri123 No responses either writing numerous mails to [protected]@yepme.com or calling your customer care number, provided all the required information you requested, pls look into this issue and refund my money back.