[Resolved] Yepme.com — regarding refund of money

Chandrakanta Mahanty

from Mumbai, Maharashtra

Address:

752054

Mobikwik wallet transaction id - jmbk[protected]
Date: november 1st 2017 paid to yepme 897/-
The above transaction is unsuccessful but money is deducted.
My yepme order no. 33946252
This above order is not placed but money is deducted.
I called so many time but they do not respond the call.
They told me that money deducted should be send as reward points but till now i am not getting any reward points.
Kindly consider the case and do the needful.
I already awaited 1 month.

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Jan 11, 2018

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2017

Yepme.com Customer Care's response Dear Customer,

This is with reference your concern regarding your order[protected].

We have forwarded your request to the concerned team and we shall get back to you as early as possible

In case of any further assistance and feedback you can write to us at [protected]@yepme.com.

Warm Regards
Team Yepme

Dec 16, 2017

Updated by Chandrakanta Mahanty Dear Sir/Madam,
I already made the complaint over phone. But till now I have not received any money.
Mobikwik wallet Transaction ID- JMBK[protected]
Date: November 1st 2017 Paid to yepme 897/-
The above transaction is unsuccessful but Money is deducted.
Failed order no. is 33946252
The Customer care told me to send the money as coupon codes but till now I have not received any coupon code.
On December 15 2017 finally customer care received the call and told me that coupon codes send to your mail id and my mobile too within 5 hours. But till now I have not received any.
Kindly consider the case and do the needful.

I already awaited 1.5 months.

Thanks and Regards

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Comments

Saranbr

from Delhi, Delhi

You have been fooled and cheated and you are not the only one. Many people have been cheated. Just search for yepme complaints in this forum and you will know. Now you need to file complaint with indian government consumer helpline against yepme like many have done.
See this previous complaint https://www.consumercomplaints.in/yepme-com-paid-amount-not-refunded-c1805226