[Resolved] Yepme.com — voucher code used but order not confirmed

[Resolved] Yepme.com — voucher code used but order not confirmed

S Sohel Alam from Agra, Uttar Pradesh

I ordered few products through your website and i paid the amount through indusind bank voucher code but i didnt get any confirmation mail. I tried to use the voucher again and got an error message that voucher already used. 2 days later i checked the status it was showing products to be shipped soon. One months to go neither i receive any product nor i get my money back. My login id is :- [protected]@yahoo.co.in Regards, Raja sohel rana alam [protected]@yahoo.co.in Was this information helpful? No (0) Yes (0)
Sep 4, 2017 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. Verified Support Jul 28, 2017 Yepme.com Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. This is in reference to your concern regarding coupon used in order number[protected]. We would like to inform you that as we have checked you used coupon code in this order and order got rejected so you can use same coupon again. In case of any further assistance and feedback, you can write us back at [protected]@yepme.com Warm Regards, Yepme Jul 29, 2017 Updated by Sohel Alam I tried to purchase some products with the same code but i got error message that the Coupoun is Invalid. Kindly reactive the coupoun or refund the money to my bank account. Aug 02, 2017 Updated by Sohel Alam Sir, I retried to order with the same voucher but getting error message that " Invalid Voucher". Please refund the money to my bank acount. Kindly read the conversation history given below.I never expect that yepme will provide such bad service. No one receive calls at your helpline number. I m tired now. 3 times i tried to order and saying voucher code is invalid. Its my hard earn money. The voucher i got with a debit card after paying 2500. It seems your company is wilingly harassing uts customer. I will go to consumer court if i don't get my money back.
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