[Resolved] Yepme.com — yepme not giving refund

dipak_last

from Surat, Gujarat

Address:

Kutch, Gujarat

Order no.[protected]
Order dt. 29/05/2017

Website - yepme.com

I have order a watch from the website yepme and done online transaction of rs. 618 by mobikwik wallet. (Invoice of mobikwik is attached herewith). I have received an sms that your order is rejected but the payment of rs. 618 was drawn from my account.

I called in yepme customer care many times but they are telling that we will refund the amount. But till now i have not received refund from yepme.

Please help me to get out with this mess.

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Nov 19, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number[protected].

We have forwarded your request to the concerned team and we shall get back to you as early as possible.

In case of any further assistance and feedback, you can write us back at [protected]@yepme.com

Warm Regards,
Yepme

Mar 14, 2019

Updated by dipak_last [protected]@yepme.com doesn't exist now.
My complaint is not resolved till now.