[Resolved]  Yepme.com — Not received the shoes which were ordered on 13august

Address:Junagadh, Gujarat
Website:yepme

[protected] &[protected] I'd no. Shoes were ordered from yepme on 13 th august but I didn't get the parcel till today I have already done the payment through debit card so what is the process that I should do the dtdc dotzot courier office are not receiving the call my parcel was send back to Delhi from rajkot and they are not responding to me resovle the problem
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Oct 2, 2016
Complaint marked as Resolved 
Yepme.com customer support has been notified about the posted complaint.
Verified Support
Sep 01, 2016
Yepme.com Customer Care's response
Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your regarding non-delivery of your product of your order number 31883240 & 31883770.

We regret to inform you that your order has been returned due to issues from the courier partner's end as your area is non serviceable so, we are escalating your concern for refund to our respective team and the same will be processed within 14 to 21 days .

In case of any further assistance and feedback feel free to write to us at [protected]@yepme.com

Warm Regards,
Yepme
Complaint comments 

Comments

I booked a product on 28 aug, 2016 from yepme and made payment successfully of rs 123 but due to some reason i cancel this product sameday. but still i dont get my money back.
please help asap and take strick action against these fraudsters
my order id is 32046007
Hi SUKHWINDER,

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THIS MSG I HAVE RECEIVED ON 31/08/16 AT 3:16
BUT UR COMPANY CAN'T REDUCED MY SHIPPING CHARGES...

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