[Resolved]  Yepme.com — order not delivered and provided wrong tracking number and not responding to any complaints

Address:

YSR, Andhra Pradesh

I have ordered a product on yepme.com and my order id : 7814835, i ordered it on 2nd july and they told they shipped it on 3rd july and provided me a tracking number on speed post, speed post Docket No. ED[protected]IN. When i tracked at india post website i found " No consignment details found". When i called yepme customer care they just simply said you will receive by 10th july, and they too accepted that there was no details for tracking number, and they just said to wait till i receive the product and i received a mail that the problem was resolved? i am shocked how come the problem was resolved? and i didn't receive any product even after 10th july. So, when i wrote complaint on the concerned website, the next morning they sent a mail that my problem is resolved. The website is a fake website . Really fraud one. They are not responding to any complaints and they don't give atleast service to the customers. Every body have to sue these type of website and even they don't have anything in their website to complaint about our query, they have fixed queries and we have to follow them ! I will never ever visit these type of websites in future. Fraud website. please tell me how can i take action on this website.