[Resolved]  Yepme.com — Yepme.com - No Response/No Communication/Delay in Dispatch

Address:

New Delhi, Delhi

I've made an online purchase (3 items) with Yep Me.com for INR 1108.00 (Online Payment, HDFC Bank) on 29th October'2013. Order # 3918158. Since then the order is showing 'Dispatch is pending'. I've tried contacting multiple times over the e-mails (customer care e-mail ID) but no response received so far. I even contacted on the helpline number and requested them to provide status for my order. The executive told me that out of 3 only 2 are available and they are waiting to get the third one and will then ship. I requested twice to send me the partial order and refund the rest money if they can't provide the item. She confirmed me that she'll initiate the refund of missing item and amount will be credited in 2 working days. The rest order, she assured that I'll get in 4-6 buisness days but NOTHING has happened so far. With such websites, people get scared of buying online and with such instances, it creates others to pay for it as well. Can you help provide updates to my issues. Thanks. Anuj Aggarwal [protected]