[Resolved]  You Broadband — YOU Broadband not working

Address:

Hyderabad, Andhra Pradesh

Hi Team, It’s been around 2 months I have taken this YOU BROADBAND connection and from the time I opted for this connection it was never satisfied with the connectivity. All the time I have to struggle a lot talking to YOU BROADBAND customer care and the technicians for the connectivity issues which never ended with satisfactory results. Now form the last 5 days I have been continuously facing the connectivity issues an also have called up the YOU BROADBAND customer support for which I don't have a proper reply from them. Also now the local technician stopped receiving the calls and no response from both the ends. Either from technician or from the customer support. Also I used to get connect in the evening and that too for an hour and later throughout the day it goes UNAVAILABLE. I haven't taken this connection for joy paying the huge amount. I have my official work which needs to be carried out at home for which I opted for YOU BROADBAND which is now giving me a worst service with no responses for support. So, if this is the case for first 2 months then how can I continue for the new 8 months as I opted for 10months plan unfortunately. Please let me know if you guys are able to resolve this at the earliest or it is out of scope. Account Details: Account ID - 1105789 Account Name - N Krishna Chaitanya User Name - CHAITKR1 Also after several calls and sending mails to YOU BROADBAND customer care they sent a technician to my home who checked the connectivity and found it wasn’t working. He left stating will be coming by evening to fix it but it never happened and the problem remains same now. Again they started not responding to my query So, request you to help m in this case… Thanks and Regards, N. K.Chaitanya +91-[protected]