Yourprint — Delay in Processing & Shipping the order

S

Syeda Tahseen

Jul 7, 2022

Website:

www.yourprint.in/contact-us

Ticket ID - 187492

Message -

This was suppose to be shipped yesterday 6th July 2022, not only you guys are delaying it but not updating your records as well.

Post connecting with the team I have been told as below, I really question and doubt this statement.

Sincere apologies for the issue. There is a slight delay with respect to your order. The order failed under quality check, hence it has been sent for re-printing. It would be shipped within 2 working days.

Even on 5th July When I received a call from your team they told me the same thing as 2 working days, I have also compromised for print on sipper as you guys are now telling me it will be a sticker.

Honestly team if you want repeated customers you must deliver on time. Highly disappointed

Order ID: 1564503 Order Date: July 1, 2022 Current Status: Printing

Customer support stops responding once we start questioning, the product has not arrived as yet and neither shipped

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Comments

S

Syeda Tahseen

Jul 9, 2022

Please beware they are scammers ...the only difference is they have a legit website to collect money...post which your orders will never arrive and they will constantly tell you will be shipped next week...read their reviews on Google and consumer complaint forums please...my order has not yet arrived and their website now reads will be shipped shortly with no definite date...they block you on their chat support if you follow up regularly...DO NOT order from them... somehow I managed to get hold of one of their contact numbers([protected]) and once they know you are an existing customer they either block you or switch off their phone for a while and then not answer your calls at all...https://www.consumercomplaints.in/bycompany/yourprint-in-a483683.html

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