Zaakpay.com — irctc tickets refund

Address:Kolkata, West Bengal, 700031

I have booked a ticket for sukdeb sen pnr [protected] in waiting list for hwh mail 12809 dated 3rd may 18. As ticket has not been confirmed, you have refunded money by id [protected] on 4th may18. You have mentioned bank name zaakpay pg. But, my icici bank account has not been credited by refund amt rs 1605 as recorded by you. Kindly arrange for crediting my icici bank a/c. I am not having any zaakpay pg a/c.
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Refund from irctc app shows credit to zaakpay .. How to get this refund in my bank account..
I had booked ticket on[protected] but it got failed and money got deducted but ticket not booked.
I have not received my refund money till date.For your references transaction id.-[protected]
Kindly do the needful.
nareshchau's reply, May 12, 2018
I had booked ticket on 05-05-2018 but it got failed and money got deducted but ticket not booked.
I have not received my refund money till date.For your references transaction id.-100001255941879
Kindly do the needful.
Please refund my eticket id no [protected] of 6/5/18 of amount of RS 1960 as early as possible

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