Zero B — No service & no response

Address:Kolkata, West Bengal

I have purchased a ZERO B RO water purifier. I called up their customer care and lodged a complaint. No one turned up. I lodged 4 complaints within next 6 days. No one turned up. Still No response. I called up their local service center in Kolkata. They committed to come for repair but still no one turned up. Now, I am following up for last 6 days but no one is responding to me for service of RO system. I hope this company has cheated us. Now I want my money back and I want to return their RO. I am also going to file a case against zero B in CONSUMER COURT. I am really surprised with the kind of service in this essential item company is trading. They should be banned. I am quoting complain no.[protected] where I must have called 20 times at their customer care no. and getting the same reply that the senior person going to contact you and rectify the problem.

Chitra Agarwal
Mob no. [protected]
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water leakage problem

Zero b has water leakage problem and it has filled my kitchen three times in the last three months. I have maintenance plan but they come and do something but it did not solve the problem. Everytime there is a different issue.

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    Kolkata, West Bengal
    West Bengal
    India
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