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ZestMoney Complaints & Reviews

3.1
Last updated Apr 20, 2024
Complaints 1636
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Unresolved
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ZestMoney reviews & complaints page 79

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R
Ritesh Ratan
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am not able to redeem the voucher of amazon which has been issued to me

Address:122015

Hi team,

I have been issued with 4 vouchers of all together rs.38000. The voucher code is as follows:
Jc6e-z4ep-3y-dg8r ₹10, 000
Jc6e-z4ep-3y-dg8r ₹10, 000
74wu-gkvm-ar-c52w ₹10, 000
3rfa-7a44-x7-35y7 ₹8, 000

When ever i am redeeming it on amazon it is giving error. I am paying the emi of rs.2778 every month and contacting you guys on chat for help but not getting it. Please...
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R
ramakrishna konda
from Vijayawada, Andhra Pradesh
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voucher not used but money deducted

Address:Hyderabad, Andhra Pradesh
Website:zestmoney

His is venkateswara reddy konda.
Registered zest money mobile number is [protected].
I applied on june 18.
I made a flip kart purchase worth 14000 rs but iam not used any voucher of zest money.
Amount of 1061 is auto debited in my account today (20/08/2018)
Iam already talked with zest money executives please deactivate my account.
They said yes one month ago.
But not cancelled my account.br...
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S
Subhash.Das111
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

account not cancelled after numerous attempts

Address:Thane, Maharashtra, 401107
Website:zestmoney.in

They advertise and do not let you know the complete details of the load once you process your loan then you come to know the extra interest charges; and now I have changed my mind to not purchase anything using their loan voucher and asked them to cancel my account; Its been 3 weeks and more than 5 to 6 calls and email replies they fail to cancel my account.

I am afraid that I will be charged for something which I have not...
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pravin murkute
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of vouchers

Website:www.zestmoney.in

I have bought the flipkart voucher cards (Gift card no: [protected] and [protected]) from zestmoney worth rs. 16000 but now i want to cancel these voucher cards because i don't want to purchase any product from flipkart.
I raised the request to zestmoney for cancellation of vouchers but they are not responding back, even they have not provided any option to cancel the vouchers on their web portal.
I contacted flipkart...
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Srinathreddy660
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vouchers problem

Address:Kurnool, Andhra Pradesh

I hav taken loan for 40k and my vouchers i have got was not getting redeemed i have sent u lots of mails to your helpdesk finally i wanna say that i wont pay emis till u solve my problem im struggling from two months till u guys not yet responded i hav send lots of emails to helpdesk no one reaponding to me im struggling alot and finally decided to not to pay emi till the problem get solve...
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H
Hims10
from Jaipur, Rajasthan
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interest rate more than 24%yearly is very high

Address:326513
Website:www.zestmoney.in

My mobile number [protected]
I get 19000rp loan as gift voucher code and pin in two ways.
But at apply time you never show about interest on that shopping...but now you add extra 6000rp on EMI ...it's not valid...pls given details for return your money and close my account...I get voucher today from zest money side in two different mode one of 10000rp and second 9000rp... total 19000rp...
Now they send 1398rp EMI for 18month...
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A
akshya Oram
from Bhubaneshwar, Odisha
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my flipkart loan amount must be cancelled 14999

Address:764001

I applied loan from zestmoney for 14999.
That is used on flipkart web site for mobile purchase. But my order had been cancelled. They refunded money to original gift card to zestmoney. But zestmoney did not cancelled my loan from my id. It showed. Plz cancelled my loan from my idea for flipkart. i call to the customer care they take call after 20 minuet . they said my loan will cancel up to 10 days on 10.
08.2018 but after 10...
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R
Rahul969
from Burla, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loan amount

Address:753001
Website:Zestmoney

I had submitted for a personal loan for 20, 000 on 3rd august and it was written that in 24 hrs it will be approved but till now it hasn't been approved i have two previous loan with zest money i have never faced any problem but this time they are very slow i have complained thrice but to no avail they keep saying me to wait it will be resolved within 24hrs. My previous loans are about to complete, i had always paid on time sometime even...
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R
radheshyam tanwar
from Jaipur, Rajasthan
Feb 16, 2022
This thread was updated on Feb 16, 2022
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loan cancel request

Hi, i requested zest for cancelation of my loan. I haven't purchased any item, but amount is debited from my bank account. Instead of canceling loan zest is forcing me to accept the loan and pay emi amount. I would like to move to consumer court regarding this issue. No customer service number provided to talk. I will be happy if my issue is resolved...
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R
Ravikumar Boya
from Erattupetta, Kerala
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led tv

Address:Bangalore, Karnataka
Website:[email protected]

I want cancel my voucher code s and orders in amazon and flipkart immediatly iam not used that voucher codes

So i want cancellation of my orders and voucher codes
My address makthal
Place makthal
Mahalin nagar district
Telangana state
Plz i want cancel of my voucher codes and loans and orders in amazon and flipkart

Cont act number was protected
Email id [protected]@gmail.com...
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Sayeed Konnure
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

please cancelled my voucher code in flipkart and amazon

Address:Belgaum, Karnataka, 590016

Customer id.[protected]
Please cancelled my voucher code in flpkart and amazon i will be apply loan of real me1 mobile in amazon and mi tv in flipkart. I will not use this voucher code.

I will cancelled this buy this product please cancelld my both voucher code. Thanks

Name:- sayeed konnure

Mob no:- [protected]

Address:- plot no 56 bharat colony kanbargi road m. M. Extn belgaum...
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Address:Belgaum, Karnataka, 590016

Customer id.[protected]

Please cancelled my voucher code in flpkart and amazon i will be apply loan of real me1 mobile in amazon and mi tv in flipkart. I will not use this voucher code.

I will cancelled this buy this product please cancelld my both voucher code. Thanks

Name:- sayeed konnure

Mob no:- [protected]

Address:- plot no 56 bharat colony kanbargi road m. M. Extn...
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Hemanta Nrp Saikia
from Silchar, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about personal loan from zestmoney

Address:784164
Website:[email protected]

Sir,
L have already fillup my all personal data to aprove personal loan for me online dated[protected]. And also reply me by your side through sms that "emi plan for loan #7203277f8733 has been accepted" dated[protected].
And in my zestmoney account
Order id #d8f767c5-ed8f
Show me to wait 24 hours. Also i watting for that. But till now there are no any reply for me.
Plz sir, take necessary action.br...
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Kishan Borana
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancel loan

Address:395010

I apply for loan in zest money for 35990 for purchase mobile on Flipkart but zest money did not approve loan that time then I purchased mobile in cash after one month zest money approve my loan and send Flipkart vouchers of 35990 and also 7800 intrest amount that was not told me there are 0% intrest add on zest money website now I want to cancel my loan so I mail zest money they replied me and told me they cannot cancel loan kindly help me...
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Srikanth Balaga
from Nellore, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

emi not deducting

Address:Hyderabad, Andhra Pradesh

I was purchased the product 3months back, but emi still not deducting from my a/c. I went to big c store for 4 times. And gave the signature on nach page, but same thing repeated, they are saying that, your nach was not accepted by higher authority. After that few days back i went to big c store to pay the entire bill payment. Sales manager has asked me to call on next day but he didn't picking up my calls. They are not responding. Nd giving...
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Nazim Patwekar
from Raver, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

extra amount withdrawal

Address:Sangli, Maharashtra, 416410

Respected I am customer of zest money aka Came down solutions. My monthly premium of month is Rs. 1008, this month my 431 extra money has stolen from my bank account without informing me. How it possible this company without informing me debited my extra amount. Why? Refund my money with extra amount coz is headache . Totally disappointed from your wrist company behaviour....
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RÁví RAj
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancel my loan amount rs 31884

Address:Bhopal, Madhya Pradesh, 462003
Website:zestmoney

Hello ZestMoney I all ready inform you to cancel the loan amount through mail & call. This is to inform you that loan amount Rs. 31884/- must be cancelled with immediate effect,
Because i do not give any approval for the same you have taken my account detail without my concert which is a case of 420.
So you are instructed to cancel the loan amount 31884/- immediately, otherwise i will go to police station and consumer
Court...
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bhuvanesh sakthivel
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

longtime queue in call support and no email responses

Address:Chennai, Tamil Nadu, 600023

My query was simple regarding the mismatch accounts of my zest. I have sent email (Case #[protected]and waited for response long time and the call support was terrible, they said my "Queue number is 28" and I have waitied for an hour and fedup.

I was planned to buy a mobile for a birthday present and thought zestmoney will be easier and faster. Respond ASAP...
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Prabhash97
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

zestmoney approved pl loan

Address:New Delhi, Delhi, 110062
Website:www.zestmoney.in

I had applied for zestmoney personal loan
Of Rs. 42000 yesterday i.e on 13 july 2018 and after verifying my bank account details and everything i got an email and message from you that your personal loan is approved and when i log in to my zestmoney account it is showing that your 1st emi for your personal loan is due in 30 days but the problem is I haven’t received Rs. 42000 in my bank account yet, then how could you deduct emi...
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Punjabi Virsa
from Chandigarh, Chandigarh
Aug 18, 2021
This thread was updated on Aug 18, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

croma voucher

Address:Chandigarh, Punjab, 160059
Website:zestmoney.in

Am kirandeep kaur
am apply loon of croma amont 13990 rs from zustmoney . my loan is approved from zestmoney . am not recived my voucher . many time iwll cl to zest money coustmer caare .but no resulation providing by company . every call avery agent commitment is change . i request to everyone dnt try zest money loan . its totaly waste of time ....
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