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ZestMoney Complaints & Reviews

3.1
Last updated Apr 20, 2024
Complaints 1636
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989
Unresolved
647
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ZestMoney reviews & complaints page 80

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R
ravimerja
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding nach return

Address:560034
Website:zestmoney.in

Dear Sir,

Zestmoney company is send the nach mandate after the loan paid off. From my bank account 2 time 295 rs debit against NACH MANDATE return, after the 6 successfully EMI paid. I paid my last emi 21 june 2018 of 1269 rupees. then after zestmoney send the mandate to my bank account ECS/ACH RETURN CHG[protected], 295 rs debit due to insufficient balance. my question is if loan is PAID-OFF. why zestmoney send NACH mandate...
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Rvsarv123
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change my emi month plan from 18th month to 6th month

Address:Bulandshahr, Uttar Pradesh, 202394

Dear zest team,

Please revise my emi month from 18th month to 6th month.

I will pay loan amount within six month.

So please send to link six month payable accordingly.

I have left to due 24 days so please do the needful.

Regards

Ravindra kumar
Id[protected]...
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Shreemaan9ajay
from Kishanganj, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancel amazon e voucher

I had taken e voucher for Rs10000. 00 (ten thousand only) through zest money on 18mnth have to pay emi=736/m total 13240.00(thirteen thousand two hndred forty rups only) through applicant id no. NJDI311040, vocher code-XRAH-W72G-HS-EFV3(please dont miss use). My zest money customer Id[protected], through mobile no. - [protected], [protected]@gmail.com. I had talk with zest money customer care they said the marchant can cancel. I want...
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Fids123
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

personal loan approved but not credited, emi date approaching

Address:560030

In spite of writing no of mails, and making no of calls, waiting for no of hours. Didn’t get any reply from your end. The problem also was from your end as you have not asked for a nach mandate. You wanted me to submit my bank statement which i did thrice but to no avail. Still waiting for your 24 hrs that too on high priority.
I have 2 loans running never i have suffered like this that too with a pre approved loan. Hope you will...
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William Gupta10
from NEW DELHI, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no approval yet, has been a whole week

Address:110057

Hello there,

I had applied for the zestmoney's cardless emi on the xiaomi's website almost a week and it said loan of rs 6000 was approved and you need to upload the nach form. I did, now the screen says "we are reviewing your application an will be back within 24hrs" it has been almost a week now and no response yet, it displays the same message when i go to xiaomi's "cardless emi" option. I uploaded the nach form on 21st...
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William Gupta1
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no approval yet, been a week

Address:110057

Hello there,

I had went through all the formality of the cardless EMI option from the mi.com website to apply for zest money, and finally I was asked to sign and upload the NACH form. I did, and after I got a message on the website that "We are reviewing your application. We will come back to you within 24 hours"
It has been almost a week I got no response from you guys whatsoever, could you please let me know what...
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A
AjayBhagat4
from Shupiyan, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

personal loan application

Address:181111

Hello Zestmoney, Firstly i would like to say that i am pretty happy with your services. But now i want to submit a case here. I got an SMS from your side that i am eligible for Pre- approved personal loan of Rs24000 and i have to give a missed call on the given number in the SMS. On 11th of june i give a missed call on that number. On12th of june i got a link in the email to apply for that loan. I open that link and thaught that it is not...
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N
from Sangola, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want to cancelled my loan vouchers of amazon from zestmoney

I have got 3 Amazon vocher sum of 25000/_ from Zestmoney.Now I wants to cancell my lone vouchers.You can cancelled the voucher before thirty days from the date on which you received it through email.But when I called to customer care they said that you cannot cancell ed the voucher and EMI of 1839 is deducted from your account.This is really a injustice ....
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N
from Sangola, Maharashtra
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I want to cancelled my lone from zest money

Sir,
I want to cancelled the 3 vouchers of 25000 rs of Amazon .The order is placed by mistake.Please help me.The message is sent to me that the EMI amount of 1839 will be deducted from my account no.The loan is taken by me accedantly .Please cancelled three vouchers of 25000/_rs.When I make contact with zestmoney they told me that I raised the request of cancellations before the 30 days .So they forwarded it to the Amazon for cancellation.But...
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shashank141288
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

customer executive service poor

Address:Agra, Uttar Pradesh, 282005

Customer executive service is very poor.. They have not solve any problem.
I have tried many times to call them but all of the person during talking phone disconnect. I am unable to complain my issue.
I want to know repayment scheduled. But nobody suggest me regarding of this issue.
Why these service is very poor thats why i am very disappointed by zest money..

Regards
Shashank srivastava
[protected]...
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Deepak Raj Ujjain
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancelled the loan

Sir i had issue the voucher from zest money for purchase a items from flipkart sum of 11000/- but could not used this voucher.. But zest money used my bank details without my permission and deducted the monthly emi. I want to cancel my loan voucher which i have not used and return my money.. My registered no. Is [protected] and email [protected]@gmail.com...
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A
Anil Bhaskal
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

extra charges

Address:Surat, Gujarat, 395009
Website:Zestmoney.com

Hi
I have already signed a nach for auto debit but they are not doing auto debit from my account. I hv enough money in account but still money not debited. They are charging too much extra charges/interest for this reason.. Also they are giving false information to cibil. My cibil has gone down due to their bad service.. I will not refer this application to anyone in future.....
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M
M G Solagi
from Tiptur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of loan and refund of 1st emi amount

Address:Dharwad, Karnataka, 580008
Website:www.zestmoney.in

Zest money is going beyond its limits. I am fed up of this . I have previously also posted a complaint regarding it and now again i am telling that this company has used my bank account details without my notice and have deducted the 1st emi amount and now they are showing due date for deduction of 2nd emi amount also. I am least interested in the loan. I want my loan to be cancelled immediately and my amount should be refunded back. They...
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M G Solagi
from Tiptur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of emi 1st installment

Address:Dharwad, Karnataka
Website:www.zestmoney.in

Hello,
Myself Mallikarjuna Soalgi
I had shown interest in taking loan via Amazon. But now I am not interested in it. Zest money has used my bank account information without my notice which is fraud. It was for a mobile costing ₹15000 and the EMI installment was of ₹2800 and the first installment has been deducted from my bank account on[protected]. Plss do refund back the amount to my bank account and stop this procedure...
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Vishesh Kaithwas
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of loan amount rs. 10000/- id - rktp437045

Address:Mandsaur, Madhya Pradesh, 458001

This is to inform you that loan amount rs. 10000/- id rktp437045 must be cancelled with immediate effect,
Because i do not give any approval for the same you have taken my account detail without my concert which is a case of 420.
So you are instructed to cancel the loan amount 10000/- immediately, otherwise i will go to police station and consumer
Court to initiate the process....
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Premjith v
from Cherthala, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loan cancellation issue

Address:Kozhikode, Kerala, 673633

My name : premjith
Prifile id :[protected]
Loan id :#ura133216

I request you to get a mobile phone loan of rs 18000,
I get an amazone voucher for rs 18000, i did not have to use that money. So lets close it. I had credited the price of 1824 from
My account. I request you to refund it. Otherwise i will cpmplaint in a costomer care court

Premjith. V
Mob :[protected]...
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A
anamika79
from Burla, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding loan

Address:Bargarh, Odisha, 768028

I have issued a voucher code by zest money of rs.6999.00 to use at flipkart on dt.03.05.2018 and same has been not used by me. But zest money active the same loan vide flipkart order no. Pnxi817778 of amount rs.6999.00 after several request through mail to cancel the same loan, meanwhile zest money charged its first emi of rs.515.00 at my savings account on dt.04.06.2018.

On replied of mail they first informed me that"we have...
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shashank141288
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

voucher cancellation

Address:Agra, Uttar Pradesh, 282005

I have applied voucher cancellation request last 6 days. My vouchers is not cancelled yet even i have not positive response your zest money team. Every executive told me that my request is under process. But nobody provide me proper status of my request. They told me that my request will completed with in 5 working days. But here more 6 days is going..
Please solve my problem on urgent basis...

Regards
Shashank...
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Shafi Azam
from Aurangabad, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I need more amount but it approved only 50000

Address:Bhagalpur, Bihar

Sir i want 61000 thousand for my product purchase from amazon but i get approved only 50000. How can i increase this loan amount or cancel it... And i also need to know that how much of interest i have to pay for the chosen duration... And so on... Plz resolve this as soon as possible.. And plz call me for more comfort to discuss detail.. So ill be always thankfull.....
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Tez Saru BhaDwal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I don't want voucher given by zest

Sir the loan voucher given by zest company for purchasing of mobile to me now is active with my account but i ordered that mobile by cash but zest company not accepted to return my voucher now there is no use of such voucher for me i m not interested to use the voucher given by zest and i called several time to customer care but they r not resolving my problem so plizz cancel my voucher and resolve my problem...
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