Croma Complaints & Reviews

I recently bought Samsung a 53 from croma which was delivered on 9th of August 2023. I bought it for 27499 but within a week its price dropped to 24599 which is almost 3000 less than ordered the price and this happened within a week so I should get a refund of price difference
Order id - TC[protected]...

I have purchased a samsung washing machine from Croma in Saltlake sector V Kolkata on 05.08.2023 vide invoice no. SLRS 3943045 at the time of purchase the sales executive told us that the price of the product is RS.18900 and he told us he is giving discount on the extended warranty which costs around rs. 2200 but after payment when I received invoice I notice tat the product was on discount which the executive didnot even inform us and forced...

On 20.07.2023 I had purchased a fastrack smart watch with extended warranty from croma outlet at Daryaganj, New Delhi of Rs.6953/- . However as the watch was not functional on trial, i cancelled the order the same day at the store itself. Though a refund invoice was generated, till date i have not received the refund amount in my account.

Kindly resolve the matter...

I purchase these gift cards from croma on 12/07/2023 .company deactivate these card on 12/07/2023. Now i want to use these cards but it shows deactivated .
I have attached screenshot plz find. It shows card deactivated. Plz see in matter. [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected]...

This is in reference to installation issue with our AC which stopped working after a 2 month. I have lodged a complaint on 3rd July but still it is unattended. I am hearing back from the customer care executives that we will recieve a call from croma installation guys but no one called. This is very pathetic experience since my product is under warranty and is it the case that croma is waiting for that warranty getting expired so they can...

I have redeemed credit card reward points to CROMA e voucher for Rs.5000! but not received e voucher yet . pls mail e voucher
e voucher reference number [protected]. Total Points 13750
Rgdd
Acharya Surendra...

Croma a tata enterprises
hello Sir/Mam, i respect you and your team i have purchased hp laptop on 13 july 2022 from croma ratlam and from january 2023 i am getting problem in my laptop then i have visited croma store where there is a mam who see all problem and she use to sit in help desk her name is Gouri chouhan where first i was getting problem in my laptop screen and it is clearly hadware problem which can be solved easily and...

I have purchased one warer dispenser from croma. during checkout I fill the company gst no. but i received without GST no. Invoice when i raised the complaint to customer care there behaviour was very rude. with one punch line invoice revision is not possible in any condition. I mailed them multipal times but didn't get any proper response in invoice revision.

Purchase invoice no. is SLEC3354840 dated 28/06/2023
br...

Hi I logged the complaint on 11th June 2023.
When I call to the customer service initially, they said that the issue will be resolved after 24-48 hours. But no luck and sent an email got reply that the issue is resolved in 10-15 days. But now almost 36 days completed. No issue resolved.

All mentioned case was cancelled without resolve the issue and without intimation.

BAC110623SS01780
BAC110723FS01299br...

Dear Sir, I am a regular customers of CROMA as I know that CROMA is a very well established brand of India. I purchased a steam press about three /four months back. I got it repaired from one of the croma service centre but again it is out of order. I request you to please replace this press ASAP. My location is New Delhi. My mobile no is [protected]....

I have 1000 gift card which balance is also showing but when I am paying with that cards, the order could not be processed.so my money will be wasted!! So please before it gets expired resolve it...

Order no[protected] not processed but my money has been deducted to croma....

Dear Team,

I have got one CROMA TV, after installation I found that there is one line coming,

Kindly find the screen shoot of the same the same .

Kindly get the TV replaced ....

I have Croma Gift Card and the cards were authentic but the croma dosen't accepting my gift cards ....

I ordered a iron of 625 rupee i have i gift card of 500 and i pay 125 rupee but when i check the my order section there was come message that my order not placed...

Complain id:[protected]

As you seen I had raised my complain on dated: 29/6/23 and as per you supervisor my complain was resolved within 48 hours...
Also as per croma msg my parts was received at your service station on dated: 1/7/23..till date no one was install the same..
Also your call centre supervisor are very rude and not given proper answers Also they disconnect my call...

I m very surprised...

We have registered multiple complaints on the Croma portal and it’s get cancelled every 2days . Issue is not at all resolved for last 3 months and every week one technician gives one new information. All they care about is minting money from customer and not at all treating the problem . They give weird reasons like the cooling is not working due to stabiliser load . The stabiliser is also recommended and provided by Croma and they don’t...

My new croma 55-inch TV delivered on[protected]Invoice Number: SLA[protected] with free of cost TV installation commitment.

Same day 5:10PM Croma electrician (Rohan Singh mobile: [protected]) visited my home to install a TV and denied using a company delivered TV bracket and insisted that I buy a new TV bracket from him for Rs.1800. Finally, I refused to purchase an expensive bracket from him and decided to buy the same from...

I have purchased a A.C and a stablizer on company gst accidently i type wrong name on it like my name on company name
Invoice no. For A.C. SLE009TC9393785
Stablizer. SLE009TC9736157
Please change Arvind< Kanika express logistics
[protected]
[protected]@gmail.com...

Dear Sir./Madam,
I reside in 1536, first floor, Connaught Residency, sector 74 Mohali. Glad to know that your company is launching its new showroom in Connaught Plaza, Sector 74 a, Mohali. Your showroom's backside is sharing the rear part of my flat, and the new air conditioners installed by you on the backside are a cause for concern for me. The persistent noise from the outdoor units does not let me slope, and even my kids cannot...