Croma Complaints & Reviews

I have purchased a bluestar air conditioner on 24th may 2023, it was supposed to be deliver on 26th of may 2023, The customer care is helpless, they can't even track the current location of the product, and they are not providing any expected delivery date, simply asking me to wait for 48 hours. pls help me to get it delivered as soon possible, i am tired of calling customer care for nothing.

Order No :[protected]...

Croma AZ 30 cooler i booked[protected] still not delivered...

My last order Pickup done and Refund Also Done.

No pending Pickup and Delivery Showing in My Neu app and croma account you can check it now.

After 7-8 days of this i am Getting calll at 8.20 Pm that i coming to collect Pick-up also don't have any idea about product and order no to Delivery boy...

When i have asked details then they Manager sir has said me to Pickup the product and I don't know...

I bought a 'Blue Star Aura (DA60PMC) Desert Cooler 60 Liters' air cooler from croma on 19th May 2023. It was delivered in the evening of 20th May, and stopped working the next day.
Without any delay i registered the complaint on 21st may, specifying that the product is unreliable (defaulted in just ~4 hours of operation), and therefore i requested for 'Return and refund' in the customer care.

Instead of solving my problem,...

I had purchased Croma 4 in 1 Convertible 1 Ton 3 Star Inverter Split AC with Dust Filter (2023 Model, Copper Condenser, CRLA012IND283251) on 20th May 2023 through Tata Neu app and it got delivered on 21st May 2023. I was informed that the installation will happen today (22-May-23) but, I have not got any information about it. When we call the customer care we are hearing the same message over & over again that 'you receive the technician...

Our product delivered was defective as its wings were not working properly.
Kindly refund our money...

On 14th of may 2023 i bought voltas ac from croma vadodara karelibag branch. fitted on 16th of may from technician. after fitted in few hours water leaking from inside. Contacted technician again he came and try to resolve problem. they are unbale to reslove problem. keep trying to contact croma dealer and voltas costmer care however still my problem is not resolved....

I Purchased Croma AC online and before installation I got a called from Croma care and he told me you have to pay Rs. 250 as installation Charge. After Installation, I paid Rs. 250 to technician. Now After 10 Days, Again I got a call from Croma and he said your Installation Amount is still pending, I said I already paid, he said Your Installation charge is Rs. 1499 + 18% GST, So total Amount is Rs. 1770. After that I called many times to...

I Purchased Croma AC online and before installation I got a called from Croma care and he told me you have to pay Rs. 250 as installation Charge. After Installation, I paid Rs. 250 to technician. Now After 10 Days, Again I got a call from Croma and he said your Installation Amount is still pending, I said I already paid, he said Your Installation charge is Rs. 1499 + 18% GST, So total Amount is Rs. 1770. After that I called many times to...

A Disheartening Experience with Croma: A Nightmare with My MacBook Air M1

I recently had a truly disheartening experience with Croma involving the purchase of a MacBook Air M1. Just two days after buying the laptop, I discovered a glaring manufacturing defect that made me question the integrity of Croma's practices. The caps lock key on the device was abnormally unresponsive, requiring an excessive amount of pressure to function...

A Disheartening Experience with Croma: A Nightmare with My MacBook Air M1

I recently had a truly disheartening experience with Croma involving the purchase of a MacBook Air M1. Just two days after buying the laptop, I discovered a glaring manufacturing defect that made me question the integrity of Croma's practices. The caps lock key on the device was abnormally unresponsive, requiring an excessive amount of pressure to function...

I have ordered AC from croma site with order number[protected], which was supposed to be delivered on 15th june but till this date it is not delivered. When i raised complaint C[protected] they marked product as delivered. I am calling them every day and they are saying i will get update in 48 hour, but till this day i did not get any update...

Invoice:SLEC384419 Purchased on:[protected]

VOLTAS INV/AC 1.5T 183V MDAZQ 4ADJ 3S

Instalation date : 28 Feb 23
There was a slight water leakage starting from 28th march onwards followed by a full blown water leakage on 6th April.
1st complain lodged: voltas complaint no [protected]
Technician came fixed the leakage. 10 15 min after the technician left the ac falls off its support and hangs...

I purchased a VOLTAS INV/AC 1.5T 183V MDAZQ 4ADJ 3S
invoice no SLEC384419 from croma on the 15 feb 23. Installation was done by the voltas technician on Feb 28th. March 25th onwards it started leaking a little everyday. April 6TH had a full blown leak with water spraying every where.
1 st complaint was filed after which the technician came on the 10th repaired it.
After the technician left within 10 - 15 min the Ac...

I have purchased a TV from Del-Croma on 14.05.23 and after several follow ups have received the TV on 16.05.23 but I am struggling with customer support where didn't receive the response for installation.

Order number-SOA[protected]
Inv. No. SLA[protected]

Thanks,
Prabhakar Kala
Mob. [protected]...

I have installed my croma 1 ton ac crom INV/AC 1T CRLAIN0125T8654 5S by croma technician dated 31st Januray vide complain no-SR ID :BAC310123FS00168. After 2 months its occurs cooling problem. As a result i had to raise another complain vide no-SR ID :BAC280323FS02653. After visiting of technician told us that they did not install AC properly so all gases leaked, and they tightened the pipe and refill the gas. But Same problem occur after...

Check the numbers given by Croma as customer care.

1. Customer care
2. Grievance Officer
3. Nodal officer
All the above are having same number and permanently they are programmed to be engaged.
Can any reputed organization like Croma do this?...

I have 4 Croma E vouchers (Each one voucher worth Rs 500 ). Vouchers date expired recently ..How to Renewal...

I purchased a TV Kodak 126 cm 50 inch QLED from Croma online it got delivered on 10/05/2023 and installation done on 11/05/2023. However, installation technician has confirmed the tv is defect one and shared the job sheet and raised a complaint with croma. Croma has taken request and informed us that replacement will be processed with in 24 to 48 hours. But, i did not get any call even if for 48 hours. And when I called to customer care,...

I had placed an order on the 12th of May 2023 and it mentioned i would receive my product on the same day at 9pm. But in the message it said the next day 13th of May. On 13th of May, i received a message at 1:36pm that my product is out for delivery and within 1 2 minutes, i received a message saying the product is delivered. Which I have not received. I tried calling the customer care, but it was a computer generated response. It wasn't...