Croma Complaints & Reviews

I bought this chimney a year back.
And since then I have been getting issues with this chimney. It's motherboard had issues, It has rusted within few months, autoclean stopped working and to be replaced by the company but after that nobody has responded to me. I have mailed faber and croma both alot and I got no response. They open tickets and close those tickets without the issue being resolved. ..
Chimney caught fire. I...

I purchased Hitachi Spilt AC on 29.05.22, there were problems since installation like leakage of water and leakage of cooling gas, etc. At the time of 3rd service in Mar'23 there was no gas in the AC. Again for the last 3-4 days, it is not cooling the room looks like there is an issue again with the AC. I made the complaint with CROMA customer care on 16.06.23 but to date, nobody visited to check the complaint. Yesterday I visited the CROMA...

Today I went to croma store to buy a smart watch. I waited near the smart watch section for almost 30 mins no one addressed me. Then I got frustrated and asked the manager of anyone would entertain us or not. He said these are the watches you check by yourself and if you like you can buy. I asked if they would explain me about the specifications he said no!...

Hi there,
I bought a Croma 240 l double door auto defrost fridge online and this got delivered to my address on 12th June 2023. Since then 4 days have passed and nobody came for the installation. We contacted customer support numerous times and got the same message like the back office is informed and someone would call you. This is so frustrating and disappointing. We did a big mistake buying croma stuff. We paid the money, and the...

5th June '2022 - I purchased an AC "CROMA INV/AC 1T CRLAIN0125T8654 5S" from Croma, installation and all done by Croma Service Team a few days later, it all went fine.

21st Nov'2022 - Even before the first service, AC was LEAKING WATER from inside and NO COOLING was thrown at all. I raised a complaint to repair it for the same issue, which was fixed by Croma Service Team temporarily, but I was facing the same issue JUST after...

I have purchased One PANASONIC SPLIT AC, 1.5 T/ INVERTER / 4 STAR from CROMA Store in CITY CENTER SECTOR - 32 NOIDA on 10/6/23. The offer is based on buyback / return of my old Hitachi AC. Removal old AC is important as the new AC is to be placed at the same location.

I am trying to contact the person who sold nd made billing, but he is not attending to my calls and is non responsive. Name of the person from CROMA is Mr. Nikhil...

Hi I have ordered zunVolt shimmer 120cm 3 blade ceiling fan on 29th may 2023 order id :TC[protected]
through TATA neu app. on 30th may they have mentioned its DELIVERED but its not. i have called customer care and raise the issue and waited .
on 3rd june again its mentioned it's DELIVERED but its not.
again i called customer care and raise the issue and waited .

AFTER 2 days I got call from croma customer...

Hello sir
Sir, money has been transferred from my account, money has been fraudulently transferred,
to PTM CROMA NOIDA
I have been cheated with debit card
Please help me🙏...

10th June 2023 purchase 1 ton 3 star croma own brand ac it delivered on 11th June 2023 @ 1 pm .. But installation today not done, while asking store person abirami she simply told tomorrow or wednesday executive will come.
But before purchase they told quick installation quick service. I purchased product available in home im waiting how many days. Please consider customer request.

Mohamed Arsath M S
Tambaram...

I'm extremely disappointed with the service I received for my AC. I had reported an issue a week ago and your representative visited my place to address it. However, all they did was wash the AC with water, which did not solve the problem at all....

I have ordered a speaker online from croma
And received dummy product with missing items inside. And its been 15-20 days I have been requesting to help sending mails chasing them but didn't got any resolution or response to solve the issue I was told to visit store and get a product replacement and on visit store told me there is no request from their team to do so no update all my time and effort is wasted I have been roaming here...

On 28th May, I swapped my Debit card at your Outlet for Rs33250 on purchasing of AC but transaction deny at that time
Next day mail receive from my Bank ICICi taht EMO done successfully for Debit card .

Now still your Outlry Person deny for payment receive.

Please check & resolve this
details are below

Cust Name- Vivek Verma
Bank -ICICI
Ref No[protected]
BCN No-...

Ac cooling problem...

Bought Electrolux AC from Croma, Dwarka, Delhi, on 07 April 2023. This product stopped working shortly after installation. Made several complaints over phone and through emails, but it is not resolved.
Contact details: Ishwar Singh, [protected]...

I have always been a cheerleader for all Tata brands and so was for Croma as well however I take a step back and swear never ever to go back to Croma for any of my electronic needs as Croma has by far started engaging in incorrect ways of making money. The technicians and vendors involved with Croma for any kind of installation are next to fraudsters as they always end of charging more money from customers in the name of Croma. I purchased...

We bought the ac from croma Kamothe and was installed on 9th May 2023 and from same day at night despite it was turned on from 2 hrs there was no cooling and i registered a complaint at croma, in a day samsung technician came and did some changes in compressor but after that water started leaking from the compressor unit and the cooling problem also wasnt solved and their technician was also rude and told us to keep the temperature at 16...

Do you care about you're customers ? Answer is not. Such a [censored] Reducles Ratan tata and waste croma.

I buyed the philips trimmer unfortunately in my life at croma online. I got the 2 years old product with the damaged box and mis matched product what you showed and what you delivered. Then i rise the request to return the product but at that time no body came to my home to take the product then i leave the product in my home...

I had purchased refrigerator from Croma Rajauri Garden Store. I faced many issue ever since I had purchased this product. It has already been replaced one time. However, I got same issues after replacement. The product is already in Extended warranty. I raised multiple complaints but didn't get any resolution from croma. They just align technician and repaired the product but same issue reoccurring. It's been more than a month but i didn't...

I ordered a Croma Portable AC on May 21, 2023 at Croma Phoenix Mall Chennai. Since they didn’t have the stock, they delivered to me from Pune on Thursday May 25, 2023.
Then after delivery, I didn’t receive any calls from Croma for installation. There is no use in calling Croma customer care since they are creating just requests and asking me to wait for 48 hours and after 48 hours they are closing the request without proper reason.br...

I am Manish yadav I bought iPhone 13 from Croma store Janak puri on 31/01/2023 I face wide angle camera blurr issue so I visited the Apple service centre and they told me that the camera lense is not ganuine I also visit Croma store and call the help line no but the are not helping me with that issue I bought it from Croma store thinking that it was a trusted platform
Please resolve my issue on urgent basis

Manish yadavbr...