10 Days Hair Oil — Amount got deducted order not received

I was placed an order on starting on the month in july order i'd is 617114, amount has been already paid but i didn't get my order still, i have sent many emails to the company but i didn't get response, and most important thing that is order number and tracking id is invalid because there's no record found and i also called in logistics company they told that there's no information about your product. Fake company and poor service. Please resolve my issue.