10 Days Hair Oil — Refund of Rs 799

I ordered for the product on 23 rd of may and paid online rs799. Then when i tried to cancel the product the very next day by writing to their email, there was no response. I was not able to receive the product and it returned. But after two months also they have not refunded the money yet after writing them so many times and each time i get a response to hold on. I also tried to contact the admin of their site but he said he cannot do anything. Id of the order is 589346.