100Bestbuy.com — NO Product delivered Yet

Address:

Gautam Buddh Nagar, Uttar Pradesh

An amount of 1190 has been already deducted from my acount almost 20 days back. but neither the product has been delivered nor the refund as been made. Firstly they said no amount has been credit to their account suddenly after 15 days i get a mesg that ther acount has been credited with the amount but still neither the product nor refund recvd. On calling no phone is recvd. even if recvd people are so rude they disconnect the call. I neither of reference Id, nor Order no. nothing. as per ther records no order has been placed from my end. only proof that i have is the Bank statement that proves that amount of 1190 has been debited from my account nad credited to their account. Please help.