100Bestbuy.com — poor service (cheater)

Address:

411062

The bull # company. Don't even know how to speak with the customers.in short they don't to do business or don't know how to do business. I the owner of sb travels with kcode 35758 located in kuddalwadi pune has been using this portal for last 1 year.in the month of august these people renewed my licence and said you will receive a new dongle. Since then we have not received yet. Tried calling multiple times but we get the same bull # answer that i have forwarded your issue to our concern team and you will receive the dongle in few days. They don't even bother to talk to us and when a customer is angry, they disconnect the call. If ask for any manager or tl, they are always not available. After following up for 3 months, they say that you need to do the video verification and call verification but never send any link to follow the process. Again if we call for the same, will get the same answer, i have forwarded your issue to our concern team, you get receive the link in 15 to 20 minutes. I dont understand what do they mean by 15 to 20 minutes. I would really call this a stupid and a bull # company. I would really expect if there is someone who is responsible to get in touch with me and if not, i would request them to close their business.

Regards
S siddique
Owner for sb travels
K-code 35758
Kuddalwadi pune.