[Resolved] 100Bestbuy.in — Non completion of order by 100bestbuy.in | |||
I had ordered a blazer on February 21, 2014 from 100bestbuy.in an online shopping store. The goods were received within time but not the same i ordered. I requested for a replacement and the same was initiated and my consignment was taken back. Even after continuous correspondences with their executives from last one week but the executive did not attend upto the satisfaction level and also the call was disconnected before concluding. the call was made on[protected] to their customer care number. Everytime it had happened that at first instance they inform that it has been dispatched and then they correct themselves and said that it shall be dispatched the next day. I tried to cancel my order via call but no intimation (as they claimed) was received on mail. I got different replies whenever i requested to transfer my call to manager like the manager is available after 12 noon, they are on lunch, today is there off, etc. The shopping from their website has been so pathetic that it had made my blood pressure to fluctuate regularly and i had to take medicines to keep a check on it. It has led to so much of mental pressure. I Request you to file a complaint against there response for my query. The other details are as follows: Reference ID 29167751 in the name of Anirudh Singh IT is further informed that i had written them email in this regard to solve my query to the earliest possible but the same remained unentertained. Was this information helpful? | |||
Nov 18, 2016 Complaint marked as Resolved Verified Support Apr 29, 2014 100BestBuy.com Customer Care's response Dear Anirudh Singh, We apologies for inconvenience happened from our end.Due to some technical problem you might have received the wrong product.Therefore we are providing you credit point in your 100bestbuy account from which you can purchase anything from our website. If any more queries kindly contact us:[protected]@100bestbuy.com or call us:[protected]. Regards, 100bestbuy | |||
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Comments
As per your intimation so far no points have been credited to my account, and even if they are available to my credit they are not easily visible which in return is not allowing me to buy anything else against my previous order. It again seems that it has been reported to be credited but the same has not been done. I therefore request you to kindly inform me as and when the same are credited in my account so that they can be utilized. It therefore is requested to credit points equivalent to the price of the good I ordered together with the shipping charges I had paid against the order which was delivered wrong.
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