108 Ambulance Service — Complaint against the operational system of ambulance 108

I called the ambulance and said that we have to go to the cancer hospital, our patient is a cancer patient and already had an appointment for her operation in Mahamana cancer hospital Varanasi but the operator said that they would go to the district hospital first and examine by their doctor and only the doctor refers then the patient will take to any other hospital. when my patient needs to go in a specific where her treatment is already going on
why would we take her to district hospital to make her condition even more worse???
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