1win App — Withdraw problem

Website: [email protected]

I deposit 18/02/2023 amount of 300rs
And play and win amount of 2600rs I trying to withdraw but in the process I didn't get any code in email for withdrawal I waited 2days still now but didn't get the code, and I chat in app 8 time s they are very irresponsible and irritating answer to me every time taking too much time to answer and asking screen shot s and saying every time different words and said check my all emails and spam mail also I checked still 2days Ther is no code I get plz help me to withdraw my amount