1win — Payment of 5525 not recieved from last 7 days

Website:

1winbet.in

My 1win id is 15029390
I withdrawed my ₹5525 on 8 september but till now it is not credited to me

Initially they told me to wait for 48 hours and now they are just excluding to wait for 24 hours more from last 3 4 days

Firstly they use to reply really quicks but now they don't even reply for hours

Please can you help me getting my money back i am so struck in between😭