1win — Payment successful but not reflected in 1win account

Yesterday[protected] at 11pm I register as new user in 1 win
In deposit I selected upi option phone pe at 11:07pm 5000rs as been made payment successfull but it as not been reflected to 1 win account of mine

Account id:29205613
mailid:[protected]@gmail.com

I sent mails to payment n technical teams no rply from there

Pls revert back my amount