1xbet — Money not deposited into my deposit balance even after successfull transaction sent through gmail

I sent money to paytm number:[protected] (budhanath Das ) under wallet reference no:[protected] at 4.49am, 21 July 2022..But still they are troubling me by not depositing my money saying improper reasons.Here, the following I’m attaching the transaction screenshot.Kindly solve my problem in quick time.