[Resolved] 25chutti/ Allure Travel Services Pvt Ltd — Not abiding with MOU and asking for extra money in one or other pre tax

chetanshah10

from Nashik, Maharashtra

Address:	400067
Website:	www.25chutti.com

I had taken the membership of this and paid a sum of Rs 50, 000/- for 5 year holiday period where i can use the holiday for 3 nights /4 days . i paid money on 29th June 2015... i had at the time of booking cancelled a clause which would have barred me for booking holidays during peak season.

i had not utilised my holiday for 1 st year. now this year when i am asking for holiday in GOA from 28th December to 1 st January they are not willing to give me the same and also offering me other days in Hotels which are of not class /standard to which they mentioned in MOU.

I will like to have either my money back with refund or reimburse me with cost i incur in goa.

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Jun 29, 2018

Complaint marked as Resolved

Verified Support

May 29, 2018

25 Chutti Customer Care's response Dear Chetan Shah,

We understand the grievance and would like to get more detailed insight on the issue that you may have faced in the past. We at 25Chutti strive hard in maintaining and providing first hand excellent services to our customers by building strong bond and relationship with our 25chutti customers. We tried reaching you but couldn't connect. Kindly provide us with customer id reference number. We would be glad if you can reach us to [protected] / [protected]@25chutti.com and discuss this to resolve the grievances.

Regards,
25Chutti family