360 In Ex Creation Pvt Ltd — Product not received

Address:Mumbai
Website:www.360inex.com/hdfc

Below is the mail received from them. After that no response. I dont know how HDFC bank is authorizing these kind of sites in their portal. I need a proper solution for the fake done by them. Need refund as soon as possible.

Your transaction with www.360inex.com/hdfc was successful

Transaction ID: HDC004658
Merchant Website: www.360inex.com/hdfc
Amount Paid: 352.82
Order Date:[protected]:35:27
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Dear Sir,

We sincerely apologize for the inconvenience caused to you.

As per the telephone conversation, you have confirmed the product received against the Order HDC004658.

Regards,

Sheryl Simoes.
Customer Care Executive,
360 In Ex Creation Pvt. Ltd.

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