360 In Ex Creation Pvt Ltd — Skyper men watch

Address:	Mumbai
Website:	[email protected]

I am govindan srinivasan and I have placed an order for Spyker men watch from HDFC Online portal in 360 In Ex. I have received a confirmation mail from the delivery stating AWB No. :[protected] for the Order. But till today I haven't received any Order tracking ID nor any reply from the courier agency. When I checked with courier 'delivery' by writing, they are asking me to check with the merchant itself since the item not delivered. I wrote to courier, delivery stating that no person from your side contacted or not able to trace order. They are silent to my post. when wrote to 360 customer
care, there is no reply from them. What is the way to get back the amount debited in HDFC