360 In Ex Creation Pvt Ltd — Still total 1 Product and 1 replacement are not received

Address:Near Anjali mangal karyalay, Nagadwadi
Website:HDFC net banking, 360inex.in

I did not receive any tracking ID nor product. I paid rs. 470.82 through Airtel money on site on HaDFC net banking,
I placed the order on 25th July and haven't received it.
The details in the email I received are:
Transaction ID: HDC032276
Merchant: www.360inex.com/hdfc
Amount Paid: 470.82
Order Date:[protected]:48:34
Customer Phone Number: [protected]

Please resolve the issue on top priority
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Dear Sir,
As discussed on the call, you have confirmed the shipment was received.

360 In Ex Creation Pvt. Ltd.

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    Near Anjali mangal karyalay, Nagadwadi
    India
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