I was honestly shocked when the roulette round just froze in the middle of the spin. The screen stopped moving and my balance didn’t update. For a moment I thought the stake was gone and that was it. This happened while I was playing on 22.01.2026. I contacted live chat immediately and explained everything in detail. They asked for the exact time of the round and checked their system logs. After a few hours they confirmed the result and manually added the winnings to my account. It was stressful at first but I appreciate that they didn’t ignore the issue. Was this information helpful? |
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