4Rabet — Payment debited but not credit my wallet

Hi, on 9th april i had pay rs. 1500/- through upi, money debited from my bank account but as on date not deposited in my wallet. They only say please wait, we will deposit asap. Now, they even don't reply my message. What to do know ? kindly do something.
My mail id is : [protected]@gmail.Com
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