| Address: | Mumbai City, Maharashtra, 400053 |
I had booked a Celerio VXI-AMT with 7 drives. The deal was to give 10k in advance to book the car. Just a few days after the payment they demanded the entire remaining payment of 5, 17, 000 Rs, failure of which was a deal breaker. We agreed. The delivery was promised latest by 4th March & the deal was clear - not a penny will be charged over and above this amount. Here I am today on 29th April - still waiting for the delivery of my car. Every week they push it and then I spend hours calling them. When I manage to get hold of them on phone they again push the delivery & make bizarre talks like - as a compensation for this delay they will give me a few extra accessories & not charge me for the market price hike - which legally they are not eligible to do.
Tomorrow is the 4th time rescheduled promised delivery date of our car and again I have spent last hours only trying to get in touch with them. They are mentally harassing me and my doubts about their ill intentions are becoming concrete. I have cancelled/rescheduled/delayed a lot of things because of this absurd behaviour of the employees of 7 Drives & the never ending rescheduling of the delivery of my car. This has rendered huge losses for me both in terms of peace of mind & money.
It is beyond tolerance of any customer to accept such insensitive, irresponsible, rude & exploitative behaviour from the company which has taken a giant advance of 5, 27, 000/- Rs about over 45 days back and now is conveniently delaying the due delivery. More so it is extremely arrogant of all of them to not return my calls.
I am writing here for they don't reply to my calls but I have seen their replies to a few posts here. I hope they will reply to this post and give me the delivery of car tomorrow. Was this information helpful? | 
