99Rpm — Product not delivered and also refund not initiating

Website:99rpm.com

My order no[protected]
My shipment no[protected]
My contact no-[protected]
I kumar gaurav raj from jaisalmer. I have ordered a fuel pump for bajaj rs200 worth of rs 4181 including shipping charges on 24th may2020. But they didn't courrier my fuel pump and they also not agree to refund my money. I have sent more than 15 mails. As reply following quoted line is repeating" we are currently focusing on dispatching of order."
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My Product IFB Washing Machine is malfunctioning just after the Warrenty period expired and the company charges me with 4000/- due to the problem of Start/Pause switch in the PCB, where as they decided to replace the complete PCB and take the old PCB with them.
I believe this is not a fair treatment to the customers who bought ur product with UTTER TRUST.
Please provide me with a solution in the following, Number - [protected], Name: - Bigi Abraham

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