A2Z City Store — i didnt get updation of gift voucher (revertible products against paid money) on behalf of booking glitter sation jewellery box (red)

Address:	New Delhi, Delhi, 110001
Website:	a2zcitystore.com

I have booked glitter satin jewellery box, red (Order 1001728) dated 23/10/2018 and i have received call from [protected] & [protected] ms. Sonali verma (Gift department) & given the information that you have won 1 gift vochure out of two i. E. Apple macbook & sony bravia 43' led tv and you have to pay 9% sgst of any one product. I have paid rs. 6119/- sgst for sony led tv. Then i have received call from [protected] for dispatched the mentioned product through courier services and you have to pay courier charges and insurance charges against it. I have paid courier charges rs. 5000/- for courier, then i have received call regarding your product has damaged during courier services. After that i have received call from financial team of a to z that you will get prize money against your damaged prize, for that you have to pay rs. 12, 000/- for tax deduction, i replied i have no money to pay for the same, so cancel my prize & give the revertible products against paid amount by me. Before 27 days the representative said that you will received call within 48 hours to book your revertible products against paid money, but till to date i haven't any call from company. It seems to be cheated.