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Sony India Complaints & Reviews

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Last updated Oct 1, 2022
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Sony India reviews & complaints(7921)

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Dear Sir,

We purchased the best TV in the market SONY BRAVIA 55 INCH. we were absolutely delighted it worked very well. Cost was huge around 75, 000 INR.

After two years of running there has come dark patches at bottom. service engineer will have to change the display unit for 30, 000 INR. We are devasted we cannot afford as we bought before on loan and we wanted to run our lifetime as we bought SONY. We never...
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Hi Sony Team,

It was a pathetic experience after repairing my Tv display pannel by paying more than 25K however from the 1st day itself display was dull and low sharpness, brightness etc. Same was intimated to service engineer after the repair itself, but they didnt accept.
Next raised a complain again by calling sony customer care service engineer visited after repeated followup, he updated the software and told nothing...
+3 photos
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Complain against SONY INDIA and their Authorised Sevice center( N.R.I Electronics, 94, GT Road, Choudhary More, Ghazibad (U.P) -201001
Sevice center -CONTACT NO[protected] & 4296677) & whatsup recieved through mobile number- [protected]

Customer contact number-[protected]

Issue TV taken for repair vide Service request ID 70400754 ON 28.06.2022 is still not repaired and not returned after lapse of three...
+2 photos
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Sir/Madam

I, Rohit Gujral, purchased 55 in Sony Bravia Smart TV model no. KD- 55X7002G sr no. 8023423 on 04-07-20. I updated the Sony app recently and started facing black line issue on my screen. The width of the line is increasing with each passing day. The service person said that the screen is damaged and told me a Rs.30, 000 expenditure.

My complaint is that, if, within two years of purchase a branded TV...
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Please play the serials in a timely manner. You are giving time for the crime Petrol starting at 11:00 pm. Please start on time after 11:15 pm otherwise I will be forced to leave this channel. Thank you....
+1 videos
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It have been more than 8 hours but the installation is not yet done I m very upset with the installation...
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Request ID 71236519

Problem - In my TV remote, 1 button (OK/Select) was not working so I raised the complain

Solution - Shubham Nivekar, as he gave his name, visited us when I was not at home. He took sanitizer and cleaned it. Now not a single button is working. I get multiple calls to buy new remote. This looks like a SCHEME by the SONY service center.

Warranty - I got 3 versions from SONYbr...
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I have subscribed SonyLiv for Rs 699 which is going to end today. But last sunday, I got mesg that my subscription has ended. So I renewed it with Rs 999 . But again I have got msg that
" Dear Customer, your SONYLIV e-mandate SihUBLD vU3U6wpl80 payment for Rs. 699.00 is due on 13/09/2022 and will be processed through SBI Debit card ending 0520"
If I have taken subscription of Rs 999 in advance, how mony can be autodebited ?...
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We are surprised to hear that when KDL-40EX 650 stopped working with blinking red light, call service technician & he said motherboard to be replaced. Sony doesn't manufacture parts of TVs older than 6 years. So original motherboard not possible. He suggested for exchange. Our TV was purchased for 65000 & now again spending 60-70000 is not possible for everybody. Duplicate motherboard are chineese & all wiring needs to be changed & no warranty....
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The speakers of Sony Bravia TV is not working properly getting distorted sound and sound is not clear at all. Kindly help me out with this issue as soon as possible.
Sony India customer support has been notified about the posted complaint.
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    Was getting message for software update. After I pressed for the software update, the TV is not working. Also the intensity of red color had reduced in half of the TV screen
    Sony India customer support has been notified about the posted complaint.
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      Dear concerned,
      This is regarding the captioned subject, I have purchased the this television Bravia (model no-KD_43x7500F) as loyal sony customer but very disappointed with regard to its performance.
      Its has given me technical issues ever since its been bought. In its 1st year itself mother board was got faulty and was changed though i requested for change of Tv itself.

      I have taken the extended warranty also...
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      Sony TV (Bravia).
      MODEL-KDL-42W700B, Champhai Sipai Post, Assam Rifle, July 2021, Champhai Sipai Post.

      On Saturday, 3.9.2022, the screen rang and the picture could not be displayed.

      We asked the tv expert how he was doing and he told us that his LCD was broken.

      "Warranty: 2 years online. wfe 73009, " on the TV box says, "Warranty: 2 years online. wfe

      We demand that the company...
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      My family really enjoys the Kapil Sharma Show, but while reading an article regarding the latest season of The Kapil Sharma Show, I came to know that Kiku Sharda is playing "Mohalle ki Dhoban".
      And I really feel that showcasing this character is just as same as making fun of our caste(community) and hurting our sentiments.
      I know the show will go on air on 10'Aug 2022 but I'm complaining before this so that you people can do...
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      Hi

      We have request number 71220433 open with Sony for more than one week, No resolution, when we talk to assigned Sony workshop, they said part of the TV that need to be replaced is ordered an its been 5 days, still not resolved . Now when we called today they said part was broken and again we have ordered, from the tone of the person on the phone, we can deduce they are just making excuses and delaying.

      I request to concerned authority please take strict action on this request and escalate it to next level
      Sony India customer support has been notified about the posted complaint.
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        Dear Sony,
        Here your customer Ragu. A
        Mob:[protected]
        Tamilnadu.

        Feb 2022 I bought a Sony Headphone for my Samsung S22 mobile phone.
        With in a month the Rubber shield of the neck band was peeled out and got the replacement from Sony Kumbakonam Service centre.

        It was happened Two months ago. Now I get the same fault at my headphone.

        Just change the model and give me...
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        Purchased sony Bravia tv 55 inches, it gets faulty and became dysfunctional within 6 months, purchased from ganpati electronics, owned by kawrani jitendra . They didn't taken responsibility to replace or repair. Very arrogant behaviour by shopkeeper
        Sony India customer support has been notified about the posted complaint.
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          My Sony Digital Photo frame was not working. So i took to your Service centre at 235, Ground floor suraj center, 12, 27th Cross Rd, 7th Block, Jayanagar, Bengaluru, Karnataka 560070. The employees at that place stated that the cord for charging was working fine but the Power chip in the digital frame is faulty and needs replacement. They said that they cannot repair it but would be glad to inform us of the cost of repair. I went to a local...
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          I Purchased a Sony TV about 50000...But after 5-6 days I noticed that the display/panel issue is there.So I raised a complain they didn't solve the problem and without our consent they closing the ticket. After a one month I told to Sony centre i[censored] didn't solve the problem I am going to complain on legal India website...but didn't solve the problem. They are ignoring me & every week 2-3 times I am complaining but they didn't care nothing...
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          I bought this power Bank and warrenty period completed. Now I am unable to use becz charging issue and not getting charged through mobile. Even I used rare occasions and usage is very less. I bought this power Bank RS 2500 but Sony authorised service centre saying that warrenty period completed and unable to open this for service. What should I do on this and since it is brand model. Kindly advise. Call me @ [protected]
          Sony India customer support has been notified about the posted complaint.
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