Sony India Complaints & Reviews

Do no show the blood in other colur...

I purchased a Sony Bravia 3 LED TV (Model No. K55S30) around 3 months ago. Unfortunately, the TV developed a fault with the screen blinking 6 times, which according to Sony’s own documentation indicates a serious hardware issue.
I had faced a similar issue with my previous Sony Bravia LED (5-time blinking error), and based on trust in the brand, I purchased a new Sony TV again. But to my shock, this brand-new unit is also showing...

On 26th September 2024, I ordered Sony WF-C510 Truly Wireless Bluetooth Earbuds with Mic from Amazon (Seller - Clicktech Retail Private Limited) and it was delivered on 1st October 2024. From the very first day itself, I noticed that the Left Earbud makes a 'Tak-Tak' or 'To and Fro' sound (in both Music On and Off case) whenever I walk or shake my head left-right and forward-backwards as if some part inside it is loose....

I dont use sony liv. Sony liv auto renewal its plan without any message or mail. It deducts/debits money in my account. Its a fraud company. I paid only for one month, its debiting money without any message or any mail. When I asked the same, it is asking me to unsubscribe though I have never subscribed to it. Pls dont use Sony liv. Its a fraud. Sony Liv - Pls return my money, otherwise I will file a police complaint and report to High court....

I am Rajeev Narayanan, a resident of House No. 7, Indira Nagar, Pallikulam, Kannur, Pin-670011, Kerala, India.
I have been using TVs from various brands for the last 40 years or so and I have never faced any panel problem.
I am writing this letter to report a complaint about a defective Sony television which I purchased from Amazon online Shopping on the 22nd of Oct 2020. Below are the exact details of the product:
br...

I had purchased sony bravia model 55x85j on 23.05.2022. It is to my surprise that the screen blacked out 5 days back . The tv is only a month more than 2 years old. Does sony tv life is so short? request to replace the tv. I am willing to pay the transport cost. Thanks...

We are very sad to say that you customer aftersale service is 0. As we had bought a new Sony bravia 55x80j 4k tv approx 3yrs ago. But your service center people are trying to scam us. Once i was watching YouTube on the tv then suddenly the tv screen turns black bluish and does not show anything but the audio was coming from the tv. This tells us that either screen is faulty ir some minor issues.The screen was properly no damage. We contact...

The sony tv model KD55X7002G model from reliance digital on Jan 26th of 2020 and last month it had a vertical line showing, so called the customer service number and a service technician came and paid 256 as it is a out of warranty. And he said the LED screen need to changed., he said the spare is not available for that model, so he said the company may quote a 50% discounted price for the model Sony 82L 55 inch as a replacement. After three...

My sony music player is not working. please send a sony representative for its service.

We have bought your product . That is led 55 inches Sony 55x80j for around 1 lakh rupees around 3 years ago. I has screen waranty of 2 years . But few days ago I was watching YouTube on the television but suddenly it turns black and the sound was listening from the tv. But I doesn't show anything on the screen. When the Sony service person come they told for screen replacement which cost around 28000 rupees. When we asked what's the problem...

Sony is refusing to give me a straight answer regarding my purchase of their Sony Zv-e10l camera. I purchased this last month but was unable to register the product on their alpha website. Every time I write to their customer service email, I get a copy-pasted response that they are "working on it". All I want to know is if this camera is original or fake why are they taking a month to confirm it?

If this is how irresponsible...

Payment online debit but no delivery and booking massage in mobile

Grievance Status for registration number : PMOPG/E/2024/0009901
Grievance Concerns To
Name Of Complainant
jagip Vaishnav
Date of Receipt
13/01/2024
Received By Ministry/Department
Prime Ministers Office
Grievance Description
Information and Broadcasting Disciplinary Vigilance Matters Group A Officials Miscellaneous

[protected]---
SonyLiv-- Set Indi
Kaun Banega krore pati -- Playalong
Mobile no- [protected]

I played kaun banega Krore pati in last episode. My score is above 40, 00, 000.
I had give "Taj jawab"many a times. Question for one crore was also correctly
answere by me many times.

I used to receive message informing, I shall get cash reward or Prize, But nothing
has happened.

There are participant who are above my score, but than question arises how they
did not got chance come on "Hot Seat' List of playalong participant does not
appear to be transparent

I am aged 76. My Pancard no- ABUPV2848J

Jagdip H Vaishnav

My present address --- Flat no-102 . Yogiraj Plaza
Near Narayn Garden
Gotri -390021
Vadodara-- Gujarat
Current Statu

My Sony HT RT3 Motherboard got complaint and counsult with authorised service center (madona sony care kadavanthara) they have advise me that the company itself stoped service for this particular product and no spare is available in the market what should i do

my mail id : able.[protected]@gmail.com
contact number :[protected]

I had subscribed for Sony liv by paying Rs 999 in June 2023 from my old number which was the registered number. My registered number is not valid anymore due to some issue. I had requested Sonyliv to update my new number so that I can enjoy the subscription amount paid by utilising Sony liv services. They failed to update my new no or provide any resolution whatsoever. They have stopped responding to my mails also. Eventually due to no response I requested them to refund my money. They have failed to do the same or update my new numbers. Due to their callous and unprofessional behaviour I am not able to watch Sonyliv since a month. They are not responding or providing any resolution. Their deficit service is very evident by the way no response is provided by them. Request you to please look into this matter.

I have lodged a complaint for service inca[protected] and have been provided with the name of the service center as nri electronics ghaziabad. i am the owner of sony tv model no. kd-49x7500f. the service center is not only anti-customer; they are a sort of extortionist as well. after getting the initial inspection done, they informed me that the mother board needs to be changed as child components are malfunctioning. i told them i would get back to them. i later informed them to send the motherboard at my place, as i will not allow them to take the tv, basis their poor online reviews, i was told it will be done. the owner mr. tiwari and the service head mr. shukla asked me an advance for the motherboard which is something awkward to me. the service centre which is not responding on calls, can take away my money and may not respond. i request sony' which too is not responding on social media or on thier webpage to please respond. i will have no option now but to use the public platforms like mouthshut.com and other such platforms, apart from using public complaint platforms floated by government of india, including consumer forums to demand service to my tv which the service centre is not attending. i also need an alternative service provider other than nri electronics.

It was showing "9:56pm - 12:00 am" Naruto will be played. but Honey bunny ka Jholmaal, kept playing.
Kindly correct the show timings in sync with what's playing.

I want my money back as they debuted amount without my consent

Hi i bought a tv on 22 /5/23 sony led tv 65x80k 4k

in a few weeks i hv a problem in my tv there was a red light spotted in tv screen i was so disappointed to buy this product from sony there is no proper response from service center very bad customer service.
sony is a no 1 company but their customer care srevice is very worst .
still no sollution for that problem .
i want a new product

customer service req id INCA[protected]

Hi Team,

I am a paid subscriber of sonyliv, for the last few days I have been trying to connect to your support team, to change my email address as I have lost access to my previous email. But despite of numerous attempts, they just keep on sending me the same mail saying please mail through your registered email, I would've done that if I had access, but they just wouldn't understand.