Claimed

Sony India Complaints & Reviews

1.5
Updated: Sep 19, 2025
Complaints 8021
Resolved
2254
Unresolved
5767
Contacts

File a complaint to Sony India

Having problems with Sony India?

File a complaint and get it resolved by Sony India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Sony India reviews & complaints(8021)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
E
Elamaran.r
from Chennai, Tamil Nadu
Sep 19, 2025
Report
Copy

Naruo

Do no show the blood in other colur...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kuku.sham85
Apr 16, 2025
Apr 16, 2025
This thread was updated on Apr 16, 2025
Report
Copy

sony bravia k55s30a faulty within 3 months refund/replacement denied despite warranty

Address: Mohan Garden , New Delhi

I purchased a Sony Bravia 3 LED TV (Model No. K55S30) around 3 months ago. Unfortunately, the TV developed a fault with the screen blinking 6 times, which according to Sony’s own documentation indicates a serious hardware issue.
I had faced a similar issue with my previous Sony Bravia LED (5-time blinking error), and based on trust in the brand, I purchased a new Sony TV again. But to my shock, this brand-new unit is also showing...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
Arnit Dey
from Maheshtala, West Bengal
Nov 26, 2024
Resolved
Report
Copy
Resolved

Sony wireless headphone model wf-c510

On 26th September 2024, I ordered Sony WF-C510 Truly Wireless Bluetooth Earbuds with Mic from Amazon (Seller - Clicktech Retail Private Limited) and it was delivered on 1st October 2024. From the very first day itself, I noticed that the Left Earbud makes a 'Tak-Tak' or 'To and Fro' sound (in both Music On and Off case) whenever I walk or shake my head left-right and forward-backwards as if some part inside it is loose....
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: Bangalore

I dont use sony liv. Sony liv auto renewal its plan without any message or mail. It deducts/debits money in my account. Its a fraud company. I paid only for one month, its debiting money without any message or any mail. When I asked the same, it is asking me to unsubscribe though I have never subscribed to it. Pls dont use Sony liv. Its a fraud. Sony Liv - Pls return my money, otherwise I will file a police complaint and report to High court....
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajeevan2626
Aug 31, 2024
Report
Copy

sony bravia 65 inch tv model kd-65x7400h

I am Rajeev Narayanan, a resident of House No. 7, Indira Nagar, Pallikulam, Kannur, Pin-670011, Kerala, India.
I have been using TVs from various brands for the last 40 years or so and I have never faced any panel problem.
I am writing this letter to report a complaint about a defective Sony television which I purchased from Amazon online Shopping on the 22nd of Oct 2020. Below are the exact details of the product:
br...
Helpful
Found this helpful?
Write a comment
Report
Copy
C
capmohanty
Jul 10, 2024
Jul 16, 2024
This thread was updated on Jul 16, 2024
Report
Copy

Sony bravia 55" tv 2 years old stopped working

I had purchased sony bravia model 55x85j on 23.05.2022. It is to my surprise that the screen blacked out 5 days back . The tv is only a month more than 2 years old. Does sony tv life is so short? request to replace the tv. I am willing to pay the transport cost. Thanks...
Helpful
Found this helpful?
1 Comment
Report
Copy
G
Jun 30, 2024
Report
Copy

KD 55x80j led tv

Address: Village Haste ke, Ferozpur, Punjab

We are very sad to say that you customer aftersale service is 0. As we had bought a new Sony bravia 55x80j 4k tv approx 3yrs ago. But your service center people are trying to scam us. Once i was watching YouTube on the tv then suddenly the tv screen turns black bluish and does not show anything but the audio was coming from the tv. This tells us that either screen is faulty ir some minor issues.The screen was properly no damage. We contact...
Helpful
Found this helpful?
Write a comment
Report
Copy
T
tuticorinmuthu
from Chennai, Tamil Nadu
Jun 29, 2024
Report
Copy

sony tv - kd55x7002g model purchased 2020 jan 26th

Address: sony chennai

The sony tv model KD55X7002G model from reliance digital on Jan 26th of 2020 and last month it had a vertical line showing, so called the customer service number and a service technician came and paid 256 as it is a out of warranty. And he said the LED screen need to changed., he said the spare is not available for that model, so he said the company may quote a 50% discounted price for the model Sony 82L 55 inch as a replacement. After three...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
amita jagota
from NEW DELHI, Delhi
Apr 13, 2024
Report
Copy

Address: C-53, Soami Nagar North

My sony music player is not working. please send a sony representative for its service.
Sony India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    G
    Mar 25, 2024
    Report
    Copy

    KD 55x80j led tv

    Address: Punjab , Ferozepur, Village Haste Ke

    We have bought your product . That is led 55 inches Sony 55x80j for around 1 lakh rupees around 3 years ago. I has screen waranty of 2 years . But few days ago I was watching YouTube on the television but suddenly it turns black and the sound was listening from the tv. But I doesn't show anything on the screen. When the Sony service person come they told for screen replacement which cost around 28000 rupees. When we asked what's the problem...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    C
    Cnsmer2345
    from Kolkata, West Bengal
    Feb 13, 2024
    Report
    Copy

    Customer service regarding my Sony ZV-E10L

    Sony is refusing to give me a straight answer regarding my purchase of their Sony Zv-e10l camera. I purchased this last month but was unable to register the product on their alpha website. Every time I write to their customer service email, I get a copy-pasted response that they are "working on it". All I want to know is if this camera is original or fake why are they taking a month to confirm it?

    If this is how irresponsible...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    7
    71nikunj
    from Vadodara, Gujarat
    Feb 8, 2024
    Feb 9, 2024
    This thread was updated on Feb 9, 2024
    Report
    Copy

    Address: limbaj bhuvan , market char rasta, rajmahal road, vadodara

    Payment online debit but no delivery and booking massage in mobile
    Sony India customer support has been notified about the posted complaint.
    Feb 08, 2024
    Updated by 71nikunj
    online debit amount but no delivery and booking massage ...yet
    Feb 08, 2024
    Updated by 71nikunj
    plz refund my money
    Win Kanima vs Lizard Winner Sony Pix
    Helpful
    1 other people found this review helpful
    1 found this helpful
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      J
      Jagdip Vaishnav
      Jan 13, 2024
      Report
      Copy

      Address: Mumbai

      Grievance Status for registration number : PMOPG/E/2024/0009901
      Grievance Concerns To
      Name Of Complainant
      jagip Vaishnav
      Date of Receipt
      13/01/2024
      Received By Ministry/Department
      Prime Ministers Office
      Grievance Description
      Information and Broadcasting Disciplinary Vigilance Matters Group A Officials Miscellaneous

      [protected]---
      SonyLiv-- Set Indi
      Kaun Banega krore pati -- Playalong
      Mobile no- [protected]

      I played kaun banega Krore pati in last episode. My score is above 40, 00, 000.
      I had give "Taj jawab"many a times. Question for one crore was also correctly
      answere by me many times.

      I used to receive message informing, I shall get cash reward or Prize, But nothing
      has happened.

      There are participant who are above my score, but than question arises how they
      did not got chance come on "Hot Seat' List of playalong participant does not
      appear to be transparent

      I am aged 76. My Pancard no- ABUPV2848J

      Jagdip H Vaishnav

      My present address --- Flat no-102 . Yogiraj Plaza
      Near Narayn Garden
      Gotri -390021
      Vadodara-- Gujarat
      Current Statu
      Sony India customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Aby2217831
        from Ernakulam, Kerala
        Jan 11, 2024
        Report
        Copy

        My Sony HT RT3 Motherboard got complaint and counsult with authorised service center (madona sony care kadavanthara) they have advise me that the company itself stoped service for this particular product and no spare is available in the market what should i do

        my mail id : able.[protected]@gmail.com
        contact number :[protected]
        Sony India customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Ranju yadav
          Dec 7, 2023
          Report
          Copy

          I had subscribed for Sony liv by paying Rs 999 in June 2023 from my old number which was the registered number. My registered number is not valid anymore due to some issue. I had requested Sonyliv to update my new number so that I can enjoy the subscription amount paid by utilising Sony liv services. They failed to update my new no or provide any resolution whatsoever. They have stopped responding to my mails also. Eventually due to no response I requested them to refund my money. They have failed to do the same or update my new numbers. Due to their callous and unprofessional behaviour I am not able to watch Sonyliv since a month. They are not responding or providing any resolution. Their deficit service is very evident by the way no response is provided by them. Request you to please look into this matter.
          Sony India customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            C
            from Greater Noida, Uttar Pradesh
            Nov 14, 2023
            Report
            Copy

            I have lodged a complaint for service inca[protected] and have been provided with the name of the service center as nri electronics ghaziabad. i am the owner of sony tv model no. kd-49x7500f. the service center is not only anti-customer; they are a sort of extortionist as well. after getting the initial inspection done, they informed me that the mother board needs to be changed as child components are malfunctioning. i told them i would get back to them. i later informed them to send the motherboard at my place, as i will not allow them to take the tv, basis their poor online reviews, i was told it will be done. the owner mr. tiwari and the service head mr. shukla asked me an advance for the motherboard which is something awkward to me. the service centre which is not responding on calls, can take away my money and may not respond. i request sony' which too is not responding on social media or on thier webpage to please respond. i will have no option now but to use the public platforms like mouthshut.com and other such platforms, apart from using public complaint platforms floated by government of india, including consumer forums to demand service to my tv which the service centre is not attending. i also need an alternative service provider other than nri electronics.
            Sony India customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Soojin
              Nov 3, 2023
              Report
              Copy

              It was showing "9:56pm - 12:00 am" Naruto will be played. but Honey bunny ka Jholmaal, kept playing.
              Kindly correct the show timings in sync with what's playing.
              Sony India customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Swathy KS
                from Thrissur, Kerala
                Oct 29, 2023
                Report
                Copy

                I want my money back as they debuted amount without my consent
                +1 photos
                Sony India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  nun s sheen
                  Oct 28, 2023
                  Report
                  Copy

                  Hi i bought a tv on 22 /5/23 sony led tv 65x80k 4k

                  in a few weeks i hv a problem in my tv there was a red light spotted in tv screen i was so disappointed to buy this product from sony there is no proper response from service center very bad customer service.
                  sony is a no 1 company but their customer care srevice is very worst .
                  still no sollution for that problem .
                  i want a new product

                  customer service req id INCA[protected]
                  +2 photos
                  +1 videos
                  Sony India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    Gaurav Nirula
                    from New Delhi, Delhi
                    Oct 20, 2023
                    Report
                    Copy

                    Hi Team,

                    I am a paid subscriber of sonyliv, for the last few days I have been trying to connect to your support team, to change my email address as I have lost access to my previous email. But despite of numerous attempts, they just keep on sending me the same mail saying please mail through your registered email, I would've done that if I had access, but they just wouldn't understand.
                    Sony India customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit