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Sony India Complaints & Reviews

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Updated: Jul 8, 2026
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Sony India reviews & complaints(8030)

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Address: DAKSHA SONY SERVICE CENTRE PONDICHERRY
Website: sony.co.in

Sony xr-55a80j, serial no : 7005341, reg :inca[protected] crm:[protected] reg:faulty, filty, and unreliable tv sold to me and panel changed to me repeatedly crm:[protected]
respected sir/madam

since i bought the oled tv i had issues, i bought the tv on 25/12/2021

my tv complaint is due to professional negligence of sony and daksha sony service pondhicherry

i had complained to sony within...
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Address: DAKSHA SONY SERVICE CENTRE,PONDHICHERRY

Sony xr-55a80j, serial no : 7005341, reg :inca[protected] crm:[protected] reg:faulty, filty, and unreliable tv sold to me and panel changed to me repeatedly crm:[protected]
respected sir/madam
thanks for the offer i could not accept without addressing my core issues escalated to sony head office
i need reply regarding this from sony head office
kindly give me addressed my core issues for the difference amount...
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T
Tanvi_D
from Mumbai, Maharashtra
Feb 24, 2026
Feb 25, 2026
This thread was updated on Feb 25, 2026
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WheelofFortune(Stockgro)

Address: Mumbai(i guess)
Website: WheelofFortune(Stockgro app)

I got a call from this number: [protected]. They called today in afternoon around 3.40 today that time i couldn't pick up. then I called back then it was cmg busy. Then I got a call a few minutes ago stating that I have got shortlisted for wheel of fortune the next shortlisting something is there on 1st March in Mumbai.
Fact: I do play on stockgro app everyday and attempt the wheel of fortune qs. I am based in Mumbai.
Something...
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Nikitap969
from Navsari, Gujarat
Nov 16, 2025
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Urgent Complaint Regarding Defective Sony Bravia TV and Delayed Service Resolution

Address: 104,Sri Ramnagar society kabilpor grid road,navsari-Gujarat

I am writing to express my deep dissatisfaction and frustration regarding the extremely poor service experience I have faced after purchasing a Sony LED Bravia2 II K-43S25M2 4K UHD television.

I purchased this TV in August 2025, trusting the Sony brand for its quality and reliability. However, within just two months, the TV suddenly shut down on 17 October 2025. I immediately contacted Sony Customer Care, and a service engineer...
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NEW LIFE HOSPITAL
Oct 26, 2025
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Sony ht ht s40r seriel number 2306073

I have purchased sony sound bar of worth 22, 200 from sathya agencies, no: 2, karur bye pass road, trichy, 620018 on 18/10/2025 . I received the shipment on 19/10/2025, after then i received a message from sony as the installation job has been to mr.Dhinesh with id of jd1647502 on friday only, (24/10/2025) but nobody hasnt turned up till now

i just want to know, is there still any chance for anyone from sony side to reach my...
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Elamaran.r
from Chennai, Tamil Nadu
Sep 19, 2025
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Naruo

Do no show the blood in other colur...
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S
shahul16
Jul 18, 2025
Jul 18, 2025
This thread was updated on Jul 18, 2025
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Sony xr-55a80j, serial no : 7005341, reg :inca2501185556 crm:009060001396 reg:faulty,filty,and unreliable tv sold to me and panel

Address: Sony india,daksha sony service pondicherry

Respected sir/madam
i am not satisfied with your offer because my core issue is not addressed
its due to purely an negligence and misleading information of protocol of operating tv sony and daksha service centre pondicherry

inca[protected]
crm:[protected]
crm:[protected]

i had panel issues in my product since i brought
i had purchased on 25/12/2021&i had complained to...
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Address: Daksha sony services pondicherry

Respected sir
i had received mail from sony regarding the exchange of the product at an estimated cost

but my question to sony is that how can an customer again purchase an unreliable product again at an extra cost

what is the reason for the white line in that display panel
nothing was explained from the service centre

for the same tv for image retention issue the service manager...
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Kuku.sham85
Apr 16, 2025
Nov 1, 2025
This thread was updated on Nov 1, 2025
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sony bravia k55s30a faulty within 3 months refund/replacement denied despite warranty

Address: Mohan Garden , New Delhi

I purchased a Sony Bravia 3 LED TV (Model No. K55S30) around 3 months ago. Unfortunately, the TV developed a fault with the screen blinking 6 times, which according to Sony’s own documentation indicates a serious hardware issue.
I had faced a similar issue with my previous Sony Bravia LED (5-time blinking error), and based on trust in the brand, I purchased a new Sony TV again. But to my shock, this brand-new unit is also showing...
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Arnit Dey
from Maheshtala, West Bengal
Nov 26, 2024
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Sony wireless headphone model wf-c510

On 26th September 2024, I ordered Sony WF-C510 Truly Wireless Bluetooth Earbuds with Mic from Amazon (Seller - Clicktech Retail Private Limited) and it was delivered on 1st October 2024. From the very first day itself, I noticed that the Left Earbud makes a 'Tak-Tak' or 'To and Fro' sound (in both Music On and Off case) whenever I walk or shake my head left-right and forward-backwards as if some part inside it is loose....
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Deep singh124
from Srinagar, Jammu and Kashmir
Nov 17, 2024
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Bolo hi

Address: Mehjoor nagar
Website: Bolo hi

Plz unban my id...
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C
capmohanty
Jul 10, 2024
Jul 16, 2024
This thread was updated on Jul 16, 2024
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Sony bravia 55" tv 2 years old stopped working

I had purchased sony bravia model 55x85j on 23.05.2022. It is to my surprise that the screen blacked out 5 days back . The tv is only a month more than 2 years old. Does sony tv life is so short? request to replace the tv. I am willing to pay the transport cost. Thanks...
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A
akshaybanavali77
from Mumbai, Maharashtra
Oct 13, 2023
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Sony yay

Address: Sony yay

Content of cartoon show for Oggy and the cockroaches is very bad
Not suitable for children as Hindi version is very poor request to put some very creative things on the channels
Even I saw the cartoons which is very destructive things show on the cartoons especially dubbing for Bollywood actors....
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Chandra Sekhar Buddha
from Hyderabad, Telangana
Aug 28, 2023
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TV needed to repair without replacing the motherboard

Hi Team,

Please find the attached current JOB Sheet

I have sony TV - Model No - KLV-32R412D
Serial Number - 4167065

Issue :- No Power

So that i have given the TV to Sony Service center in Hyderabad - PRANANK ELECTRONICS (Sony Authorized Service Center ) on 19/08/2023

They verified the TV in 20 mins and gave me the resolution that the Motherboard needed...
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Address: Sony service centre pondhicherry,daksha services
Website: Sony india/[email protected]

Respected sir

my reference no:75577726/75687948
it's been more than 10days gone after escalating neither no response sony india nor sony service centre pondhicherry.

Since i had bought an sony oled 55inch a80j tv from sathya agencies, i had an issue of image retention in tv since bought for that i made an complaint in sony also.
They had visited and done the panel refresh two times and then...
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V
Vihaan makhija , very angry on sony
Jun 26, 2023
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Same Movies

*complaint regarding #SONY MAX*----Everyday same movies come, wether series of bahubali or the series of KGF, why you show same movies again and again this is why Sony Max trp has fallen down . Whenever we go to Sony Max bahubali or KGF comes . Please bring other movies also. So disgusting, not expected from Sony. Seriously . Please remove bahubali and KGF from the channel . Wee want to see other movies also . Show other movies also, if you...
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Chandrakanta Rout
from Ghatal, West Bengal
Apr 17, 2023
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No service in warranty period

Address: Saheed nagar Bhubaneswar

Complaint no : 74444170
With ref to complaint no, i want to bring this notice in the social media, Sony Bravia spoiling his brand image because sony company dont want replace his remote even if product covered under warranty period .
Even if all keys in Remote are working except 2 /3 keys, Company told it is due to physical damage of product....
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Kalpesh Rane1
Aug 9, 2022
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Sony home theatre HT-S500RF

Address: Pune

Main motherboard and display of the home theatre HT-S500RF went dead after 3yrs. It costed me Rs. 6500 for replacement of motherboard....
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op19@
Jul 7, 2022
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Led Sony Kdl 43w800f

Monday ko 4/07/2022 ko complaint kari ki tv nhi chal rha h. Aapke engineer aaye tuesday ko unhone kha chip lagegi agar usse kaam ho gya toh aapko 3000 rs charges lagegenge nhi toh motherboard change hoga usme aapko 10000 charges lagenge. 07/07/2022 Aaj tak koi nhi aaya call karte h switch aa rha h. Please sir immediately solve my problem. Last option aapki company ki rti complaint register karni padegi. Bahut pareshaan kar diya h aapki company...
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Naveen Krishna N
May 14, 2022
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Payment deducted from account but subscription not activated

Website: www.sonyliv.com/subscription?utm_source=google&utm_medium=paid&utm_campaign=IN_MSixSonyLIV_NA_Performance_AlwaysON_Brand_Launch_Search_Subscriptions_India_Apr_2022_V0&utm_content=Brand&gclid=E

On 13 may 2022 i paid sony liv subscription for my mobile number +91 [protected]. The amount was deducted from my account but the subscription is not active. Refund me quickly...
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