Aaj Tak — HTC Employee Misguide to Consumer & Claim Rejected of Repairing / Service No - 15INA[protected], HTC 816G

Address:

Gwalior, Madhya Pradesh

Dear Team, We are not satisfied with HTC Service This is my new warrenty handset HTC 816 G( Service No - 15INA[protected] which i have using form last 6 month but we have face so many problem's in the handset as below. * Due to hardware problem handset automaticaaly switched off in case of full chanrge. * when i charge my handset is show's discarging. * in each 2-3 hours it show network failure but network symbol show full network. I went to HTC Collection point but his team treat like fraud, I Said his executive about the problem's of the handset at above mentioned, but his executive said that your handset have so many hardware problem, don't worry you use your mobile, once your handset switched off permanentely we will change your Mother Board in warrenty. & Now your Customer care Executive & Collection point Executive said that your set was off due to water but i have not use my set in water area, & Said, Now i have to pay 11000/ rs. This is totally about fraud & misguide his customer. Dear Team, I Need your help because HTC Company doing wrong with me. Need your support. My details as mentioned below. Name - Chetan Saxena Contact No - [protected] Mobile Handset - HTC 816 G, Service No - 15INA[protected] HTC Mail ID - [protected]@htc.com My Mail ID - [protected]@yahoo.com Please help for Escalet this matter...