| Address: 560032 |
| Website: Aakash educational services |
My (Suresh kumar, [protected]) son shravan suresh was studying in aakash institute, hebbal, bangalore from 16.06.2017 to 10.08.2017 for engineering entrance coaching (Fs june 2017 batch, roll no. [protected]) and could not continue his classes due to physical illness. Hence, on 24.8.17 myself alongwith my son visited hebbal centre and filled the necessary form including request for fee refund. At the time of joining i. E. On 14.06.17 and 16.06.17, a total fee of rs.61, 015/- was paid for first quarter including caution deposit of rs. 5000/-. Even after discontinuing his classess, the institute is very much keen to collect the second instalment of fee of rs. 33, 186/- for which they frequently send messages and also calls me. They calls me from[protected] for making the payment. Though, each time i informs them that my ward is not studying there and inturn they have to give me refund, they informed me it will take time. Even they send me messages that if i don’t pay before 8.10.17, they will charge penalty of rs. 1000/- and late fee also. Please take necessary action to get the refund of amount paid to them after deducting the fees for the attended period. I have send mails for which no reply received from their end.
Aakash Institute customer support has been notified about the posted complaint.
I just want my money back in any case. U r saying that registration fee is unrefundable according to ur policy.
But there r many thing according to ur policy which u is not followed so shall I mention those in public.
1. Where is the person who came for registration with whom I talked for admission and concession Mr. Subba Rao when the time came to talk to him his phone is switched off..
Is this is ur frod policy.
2. Taking fees before the time of submission is under ur policy..
U have just told the parents to submit the fees than only ur children will be allowed to enter institute that also u have asked before. I mean it should be paid in month of april but u have asked in the March itself
Is this under ur policy???
I just want my money ba otherwise this case will go on higher.