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Aakash Institute Complaints & Reviews

1.6
Updated: Jul 25, 2025
Complaints 614
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Aakash Institute reviews & complaints page 26

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S
saloni@12
from Khammam, Telangana
Mar 29, 2018
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Address: Visakhapatnam, Andhra Pradesh, 530012

RESPECTED SIR,

I have done registration on 15 Feburary, 2018 IN THE CITY VISAKHAPATNAM OF GAJUWAKA BRANCH of my son whose is in eight std and daughter
whose in tenth std and going to ninth and eleventh.
The person who came with admission form he told that he would give 65% concession for my daugher and 50% concession to my son after seeing there progress card AND I HAVE ALSO REQUESTED HIM TO GIVE CONCESSION BY SAYING THAT I AM ELECTRICIAN AND I DON'T HAVE MUCH ANNUAL INCOME I CANT PAY THAT MUCH MONEY BUT I WANT MY CHILDREN TO GET HIGHER EDUCATION.
So after he committed that than I filled registration FORM AND PAID THE REGISTRATION FEE of Rs.11800 of my daughter and Rs.5900
-- of my son by CHEQUE.
But today on 24 march 2018 when i went to that foundation then they said that they would give only 59% concession to my daughter and 49% concession to my son and also said that if we would pay the first installment then only they will allow to enter my children to that institute. But i can't pay such amount.
But how far i know your first installment SHALL be paid in the month of April 2018.
So I AM VERY MUCH DISSAPOINTED BY YOUR SERVICE AND WANT MY REGISTRATION FEE BACK.
It would be very nice if you help me getting back my money.
As I cant pay money to another small college also if you will not reback my money
If you would support me than i am ready to pay the first installment in the end of april 2018.

THANKING YOU
May 2, 2018
Complaint marked as Resolved 
Aakash Institute customer support has been notified about the posted complaint.
Mar 29, 2018
Updated by saloni@12
this email was sent to aakash 5 days ago till now we didn't got any response.
I WANT MY MONEY BACK ITS MY RIGHT TO ASK FOR
Verified Support
Mar 30, 2018
Aakash Institute Customer Care's response
Hi Sir! Apologies for the inconvenience caused. Please help us with the PSID and course details, so that we can look into this.
Mar 30, 2018
Updated by saloni@12
Reply us fast
Reply us fast .I have sent all the documents WHAT u have asked for.
Aakash Institute Customer Care's response, Apr 3, 2018
Verified Support
Dear Sir, We will only be able to extend the discount that is now being given to you by the branch. Also, sir registration fee is not refundable as per policy which is clearly given in the prospectus.
saloni@12's [Complaint's author] reply, Apr 4, 2018
I just want my money back as what u say u r not fulfilling it may be repeated in future too. So I don't want my children to send in such frod institute.
I just want my money back in any case. U r saying that registration fee is unrefundable according to ur policy.
But there r many thing according to ur policy which u is not followed so shall I mention those in public.
1. Where is the person who came for registration with whom I talked for admission and concession Mr. Subba Rao when the time came to talk to him his phone is switched off..
Is this is ur frod policy.
2. Taking fees before the time of submission is under ur policy..
U have just told the parents to submit the fees than only ur children will be allowed to enter institute that also u have asked before. I mean it should be paid in month of april but u have asked in the March itself
Is this under ur policy???
I just want my money ba otherwise this case will go on higher.
saloni@12's [Complaint's author] reply, Apr 4, 2018
U r replying it very late don't test our patience..
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    R
    Raghav Gupta ji
    from Rishikesh, Uttarakhand
    Mar 19, 2018
    Resolved
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    Respected institute,
    Some people come from your side approx. 1 month ago and they pressurize us to take admission. Once we deny for this but they regularly come and regularly pressurize for take admission. After some meetings we was ready for take admission. That time we complete all the formalities and do pay some of the part. But now from some days they all are misbehaving with us. I hove you will definitely do something for this...
    Thank you
    Apr 20, 2018
    Complaint marked as Resolved 
    Aakash Institute customer support has been notified about the posted complaint.
    Verified Support
    Mar 20, 2018
    Aakash Institute Customer Care's response
    Thanks for reaching out to us. We apologize for any inconvenience caused. Kindly help us with your PSID, course details, branch details along with your email id and phone number so that we can look into this.
    We have purchased neet sd cards.They are always complaints .Neet sd cards are not opening. We are not getting response from technical team.
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      N
      Nayyar Shafeeq
      from Raipur, Chhattisgarh
      Mar 12, 2018
      Resolved
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 495001

      Dear sir/madam,

      I am m. N. Shafeeq from bilaspur. I enrolled my daughter ambreen nayyar in aakash institute in bilaspur. Details of fee receipt is furnished below:-
      Fee receipt s no:0003305
      Or 133/reg/n[protected] dated: 15/12/2015
      Registration no. : 133/2015/er01601/002201

      At the time of admission following fees were deposited by me
      (A) 15.12.[protected]/- as admission fee
      (B) 15.12.[protected]/- as registration fee
      (C) 15.12.[protected]/- as ist instalment
      (D) 15.12.2015 5293/- as service tax
      Total amount - 41793/-
      My daughter attended classes only up to 17th of april-2016. She faced an accident while going to aakash institute for her classes. Moreover she was not getting the proper response to her queries/doubts raised in the classes. As classes were only conducted mon, wed, sat and sunday i. E. 4 days in a week. As she attended tuition only for 8 to 10 days, i would request to refund the amount as applicable from the amount of rs 41793/-.
      In view of the above, i humble request to refund all the fees that paid by me, which is hard earn money by us.
      Thanking you
      Yours faithfully
      M. N. Shafeeq
      Mob no - [protected]
      May 14, 2018
      Complaint marked as Resolved 
      Aakash Institute customer support has been notified about the posted complaint.
      Verified Support
      Mar 14, 2018
      Aakash Institute Customer Care's response
      Thanks for reaching out to us. We apologize for the inconvenience caused. Please allow us some time to look into this and get back.
      Verified Support
      Mar 15, 2018
      Aakash Institute Customer Care's response
      We have sent your query to the concerned department and will revert back as soon as we have an update.
      Verified Support
      Apr 11, 2018
      Aakash Institute Customer Care's response
      Dear Shafeeq Sir, Your daughter was enrolled for First Step Course 2016-18 on 30.12.15 at Bilaspur Centre and you submitted an application for discontinuation of classes on 22.5.2016. Class for First Step Course was started from 1st April 2016 and she attended the classes. According to refund policy, we have not refunded the registration, admission and 1st installment fee, but we have returned all post-dated cheques. No further refund is applicable.
      Sir, l am Mr B l Khajuria F/o NAVAM Khajuria class 10th batch 1, Gandhinagar Jammu. After repeated requests and reminder you are not solving problem regarding Math teacher Mr Amit Goel he is really irrisponsible and he doesn't even pay attention towards students doubts .
      He is a really bad teacher and my experience in aakash has been very bad.
      Aakash Institute Customer Care's response, Apr 11, 2018
      Verified Support
      Apologies for any inconvenience caused. Please allow us some time to get back to you on this.
      Aakash Institute Customer Care's response, Apr 14, 2018
      Verified Support
      Dear Sir, The branch would have contacted you in this regard. They have assured us that the faculty will be changed very soon.
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        Unknown 1
        from Akkarampalle, Andhra Pradesh
        Feb 25, 2018
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        Address: Chittoor, Andhra Pradesh
        Website: Aakash

        I had joined my ward in aakash institute at tirupati. I was not at all satisfied with the teaching faculty there. Even when i complained to the branch manager he had not taken any action against it. We had payed 40, 000 rs hoping that that my ward would improve. But the faculty is not at all good. Even many parents had complained about aakash tirupati. The students are not at all given revision before the exams. So what is the point of joining in aakash whwn students are not being revised. They are showing much intrest in asking fees rather than giving education to students
        Apr 6, 2018
        Complaint marked as Resolved 
        Aakash Institute customer support has been notified about the posted complaint.
        Verified Support
        Feb 27, 2018
        Aakash Institute Customer Care's response
        Thanks for reaching out to us. We apologise for the inconvenience caused. Please help us with the course details, branch details and batch details so that we can look into this.
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          Pallavi Srinivas
          from Bengaluru, Karnataka
          Feb 24, 2018
          Resolved
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          Address: 560061
          Website: aakash

          Respected sir /madem,
          I don't know weather you know the meaning of co-ordination in your staff when you people only don't have the co-ordination regarding the fees structure in your campus its a huge loss for you people. I can even imagine what kind of facilities you can provide us even in the future. I am thankful that you people misguided us because i came to know about the management which is even more worst than anyone can imagine. You people misguide the society and even more worst you people have no co-ordination only.in your branch the person called cavery she tells different fees and the management tells another fees structure and you people easily fool people around here especillay the illitrates. And even the online fees was made to be paid and even the scholorship fees for the enterance exam where we simply wasted 1500 which will be like nothing for you guys.
          Apr 8, 2018
          Complaint marked as Resolved 
          Aakash Institute customer support has been notified about the posted complaint.
          Verified Support
          Feb 27, 2018
          Aakash Institute Customer Care's response
          Thanks for reaching out to us. We apologise for the inconvenience caused. Please help us with the course details, branch details and batch details so that we can look into this.
          Verified Support
          Feb 27, 2018
          Aakash Institute Customer Care's response
          Also, help us with the PSID in case the payment is successfully made.
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            S
            Sabarna Das
            from Patuli, West Bengal
            Feb 7, 2018
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            Aakash provied me with certain password and email to log in for itutor videos.till yesterday i used to log in with that.but from today after typing the same password a dialogue box is popping up saying the username or the password doesn't match. How is that possible? my user id is [protected]. its just that i am having serious issue with this site. everyday there is some issue popping up..i am so done
            Apr 19, 2018
            Complaint marked as Resolved 
            Aakash Institute customer support has been notified about the posted complaint.
            Verified Support
            Feb 13, 2018
            Aakash Institute Customer Care's response
            Hi! Please confirm if this issue has been resolved. If not, then kindly help us with your PSID, course details, branch details along with your email id and phone number so that we can look into this.
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              Sabarna Das
              from Patuli, West Bengal
              Feb 7, 2018
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              Website: www.akaashitutor.com

              Aakash provied me with certain password and email to log in for itutor videos.till yesterday i used to log in with that.but from today after typing the same password a dialogue box is popping up saying the username or the password doesn't match. How is that possible? my user id is [protected].well i want this institute to take some serious step now. It is seriously annoying.This itutor thing is so lame
              Apr 9, 2018
              Complaint marked as Resolved 
              Aakash Institute customer support has been notified about the posted complaint.
              Verified Support
              Feb 13, 2018
              Aakash Institute Customer Care's response
              Hi! Please confirm if this issue has been resolved. If not, then kindly help us with your PSID, course details, branch details along with your email id and phone number so that we can look into this.
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                9
                9233180923e
                from Jodhpur, Rajasthan
                Feb 7, 2018
                Resolved
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                Sir, i am a student of rm batch. I want to inform you that in aakash bikaner branch they never complete the prescribed syllabus of aiats & aets before the exam. They tell us to study yourself the remaining chapters at your home. So i doesn't think that i have given a huge amount of fees to study self at home.

                Aiats exam is too hard as compared to neet exam. Neet is purely based on ncert while aiats is mostly out of ncert. I doesn't think so that their is any requirement to study those useless extra things which are given in your module and to give aiats exam.
                Apr 18, 2018
                Complaint marked as Resolved 
                Aakash Institute customer support has been notified about the posted complaint.
                Verified Support
                Feb 09, 2018
                Aakash Institute Customer Care's response
                Thanks for reaching out to us. We apologise for any inconvenience caused. Please help us with the following details - Your Name, Branch, Batch and Contact Number. We'll escalate it to the concerned department to work on resolving your grievance.
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                  S
                  somesh kawade
                  from Mumbai, Maharashtra
                  Feb 7, 2018
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                  Address: Mumbai Suburban, Maharashtra
                  Website: Aakash institute

                  On 30 jan 2018 i took admission in your classes for crash course in andheri branch. And for that i submitted fees with my documents.
                  They said me i will get bill copy on my registered email id on next bay only.
                  But since tuesday i have not got invoice copy, for that from wensday 3 times i have called in andheri branch. But every time they keep saying that we will send you in 2 day. Now 8 day has passed out but i have not got copy.
                  Try to resolve my issue.
                  Thanking you
                  Apr 9, 2018
                  Complaint marked as Resolved 
                  Aakash Institute customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 09, 2018
                  Aakash Institute Customer Care's response
                  Hi Sir! Please confirm if this issue has been resolved. If not, then kindly help us with your PSID, course details, branch details along with your email id and phone number so that we can look into this.
                  Complaint resolved
                  thanks..
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                    S
                    Sabarna Das
                    from Patuli, West Bengal
                    Jan 19, 2018
                    Resolved
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                    Resolved

                    I am currently studying in aakash institue. It provides us with i tutor facility. One can watch the vedios even at home. I used to watch videos in this site. But now it isn't working. There's a dialogue box saying 'access denied'. I i don't know why this is happening with me. There's a limit in case of hours of watching. But that can't be my problem because i have just started watching.
                    Apr 11, 2018
                    Complaint marked as Resolved 
                    Aakash Institute customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 19, 2018
                    Aakash Institute Customer Care's response
                    Apologies for the inconvenience caused. Kindly write to us at [protected]@aakash.ac.in with your PSID and we'll look into this at the earliest.
                    Verified Support
                    Jan 31, 2018
                    Aakash Institute Customer Care's response
                    Hi Sir! Please confirm if this issue has been resolved. If not, then kindly help us with your PSID, course details, branch details along with your email id and phone number so that we can look into this.
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                      00001358967
                      from Panaji, Goa
                      Jan 16, 2018
                      Resolved
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                      Address: Gaya, Bihar, 823004

                      Sir me ne aakash institute me admission liya tha but mera 12th me result nahi ayay or me class nai kr paya. Or mene aakash institute rupees 28, 750/- payament kiya tha jo aaj tk refund nahi kiya gaya. Or hr bar bola jata hai ki next week me aap ka payament kr diya jayega but aaj tk 10 month ho gaya muje payament refund nahi kiya gaya. Sir me request kr rahu ki mera payament refund kiya jaye. Please.
                      Apr 5, 2018
                      Complaint marked as Resolved 
                      Aakash Institute customer support has been notified about the posted complaint.
                      Jan 16, 2018
                      Updated by 00001358967
                      please sir mera payment refund kiya jaye
                      Verified Support
                      Jan 18, 2018
                      Aakash Institute Customer Care's response
                      Apologies for the inconvenience caused. Please reach out to us at our toll free number[protected] for further assistance.
                      Verified Support
                      Jan 31, 2018
                      Aakash Institute Customer Care's response
                      Hi Sir! Please confirm if this issue has been resolved. If not, then kindly help us with your PSID, course details, branch details along with your email id and phone number so that we can look into this.
                      Feb 20, 2018
                      Updated by 00001358967
                      Sir av mera problem solve nai hua. Or Muje money refunde nai kiya gaya.
                      PSID-[protected]
                      Power Step Course for IIT-JEE (Main & Advance)
                      Mail. Id - [protected]@gmail.com
                      Mobile No. [protected]
                      Add.
                      Ground Floor & 1st Floor, Nandrani Complex, A P Colony, Road No.1, P.S. Rampur, Gaya, Bihar 823001
                      Verified Support
                      Feb 23, 2018
                      Aakash Institute Customer Care's response
                      Please help us with the PSID so that we can look into this.
                      Sir av mera problem solve nai hua. Or Muje money refunde nai kiya gaya.
                      PSID-[protected]
                      Power Step Course for IIT-JEE (Main & Advance)
                      Mail. Id - [protected]@gmail.com
                      Mobile No. [protected]
                      Add.
                      Ground Floor & 1st Floor, Nandrani Complex, A P Colony, Road No.1, P.S. Rampur, Gaya, Bihar 823001
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                        B
                        bipratip
                        Jan 14, 2018
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                        Address: 712223
                        Website: www.aakash.ac.in

                        Sir,
                        I am bipratip niyogi. I made an online payment for aiats[protected] on 02/01/2018 at 12.05am. My registration no. Is dlp[protected]. I am surprised to see the irresponsibility of the institute to help me resolve this problem. Please help me out. I have paid rs7142 to get nothing till now. The website provided a link for profile completion just after payment but it didn't work. Since then, they didnot care to provide any link to complete the registration.
                        Apr 10, 2018
                        Complaint marked as Resolved 
                        Aakash Institute customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 18, 2018
                        Aakash Institute Customer Care's response
                        Apologies for the inconvenience caused. Please reach out to us at our toll free number[protected] for further assistance.
                        Verified Support
                        Jan 31, 2018
                        Aakash Institute Customer Care's response
                        Hi Sir! Please confirm if this issue has been resolved. If not, then kindly help us with your PSID, course details, branch details along with your email id and phone number so that we can look into this.
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                          R
                          Ravi Makhija.
                          from Vadodara, Gujarat
                          Jan 9, 2018
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                          I am an aakashian studying in chandkheda branch batch tr o3. I want to inform you that term and fortnightly tests which are taken in aakash are not taken in our batch. I am student of medical 2019. Till now we have given only 3 term and 5 fortnightly tests. We are not able to check our performance or preparation regularly due to lack of objective tests. Please resolve this problem and assure regular tests in our batch. Thankyou.
                          Aakash Institute customer support has been notified about the posted complaint.
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                            Rashid Bhat
                            from Bandipura, Jammu and Kashmir
                            Dec 27, 2017
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                            Address: Jammu, Jammu and Kashmir

                            Sir
                            We have transfered our wards namely misba rashid and faizan rashid from srinagar aakash to jammu gandhi nagar aakash since 18th dec. From that date we are waiting at jammu aakash but no details they are providing us. From delhi aakash you had send a mail to srinagar aakash and they send to jammu gandhi nagar aakash but u had not send all details to them. Plx tell us what we have to do now. Neither your jammu centre is responding nor your srinagar centre
                            Aakash Institute customer support has been notified about the posted complaint.
                            I have payed since 2 days before but I haven't received my roll no and password till now. I have too get it urgently so I request you to take u

                            Immediately action and let me know
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                              M
                              MauryaS
                              from Delhi, Delhi
                              Dec 13, 2017
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                              Address: New Delhi, Delhi
                              Website: Akash.ac.im

                              Sir/mam
                              I have enrolled online for my sister anita maurya in aaits (Offline centre pitampura dlp english) delhi on 1/12/2017, payment was also done on the same day, but till now i have not get any link regarding d schedule of test, admit card or any further procedure. Also no user name password provided. I have called on various no. Of akash which are available online but didnt get any solution. I have sent an email regarding same to [protected]@aesl.in on 9/12/17 but havnt got any reply till now. Akash corporate head office never receive call, also worst kind of staff is there.. Kindly resolve my issue asap. Thanku.
                              Aakash Institute customer support has been notified about the posted complaint.
                              Dec 13, 2017
                              Updated by MauryaS
                              DLP[protected] is merchant order id
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                                Gopal Roychoudhury
                                from Bikramganj, Bihar
                                Dec 8, 2017
                                Resolved
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                                Resolved

                                Please send my second lot of study material, my payment id no.[protected].
                                I have received 1st. Study material on august 2017, till date i have not received second lot. Kindly do the needful as early as possible.
                                Thanking you, debyani roychoudhury.

                                N. B:i have already tried to contact with aligarh akash inst. With the phone no. Provided by the toll free no. Service but in vain as it was always switch off mode.
                                Apr 16, 2018
                                Complaint marked as Resolved 
                                Aakash Institute customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 17, 2018
                                Aakash Institute Customer Care's response
                                This is definitely not the Aakash experience we want you to have. Please confirm if this issue is resolved. If not, then kindly reach out to us at our toll free number[protected] so that we can assist you further on this.
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                                  #YouTuber RS
                                  from Nagaur, Rajasthan
                                  Dec 7, 2017
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                                  Address: Sri Ganganagar, Rajasthan, 335001

                                  (Details listed in screenshots)
                                  I am ravneet singh studying in class 9 th and i participated in anthe 2017 and made an online payment of rs.300 through paytm on september 14, 2017 ist 10:19 p. M. And the exam was to be conducted on 29 october, 2017. Now, 3-4 days ago i received a call from aakash customer care regarding the change of exam centre from sri ganganagar, rajasthan to abohar, punjab and also they asked me if i was unable to go to the updated exam centre they could issue me a refund (My extension no - 318) and even i said to issue refund and they assured me that i will receive a call in 1 day regarding my refund but i havent received a call yet. So i called your customer care again and they told me to email you on this address with all my details... This is the mail i wrote to aakash and after 1 month also i jave got no response they are such a huge money eayers... They live on others money... Such institutes should be closed permanently as they do not provide any real sense education they just show some fake values in tv ads... Please help me get my refund.
                                  Aakash Institute customer support has been notified about the posted complaint.
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                                    Swati_chow
                                    from Gurgaon, Haryana
                                    Nov 11, 2017
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                                    Address: Gurgaon, Haryana, 122001

                                    I had taken 2 yr course (11-12th) in akash institute, sector-14, gurgaon. I had deposited 850rs as the library security fee for which i was told that 750rrs from this will be refunded to me once i complete the course. I got a cheque for the same which i was not able to deposit into my bank account. And now that i am demanding another cheque as the previous one expired, they are not willing me to give the same. I want my security money back.
                                    Aakash Institute customer support has been notified about the posted complaint.
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                                      A
                                      ArunKumarMandiyal
                                      from Pune, Maharashtra
                                      Nov 8, 2017
                                      Resolved
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                                      Resolved

                                      Address: Chandigarh, Chandigarh, 110005

                                      Dear concern,

                                      This mail is in regards to my brother in law who took admission in aakash institute and paid rs. 45926/- on 5th july'17 which was 6 month fee for the engineering coaching however their finance people told us very categorically stating if you want to opt out of coaching anytime before 6 months then they will only charge fee on pro rata basis and he got selected in nit, hamirpur due to which we have to opt out. Then we spoke to aakash authorities and they gave us a refund reference number - 52296 however despite continuous follow up with aakash institute, they are quite irresponsible and continue to ignore all communications sent to them. I had written a mail to their redressal team however there have been no response there hasn't been any acknowledgement or reply from aakash.

                                      Their is a old lady from himachal who have been following up with the refund however it seem these people aren't interest at all to address her problem.
                                      Jan 22, 2018
                                      Complaint marked as Resolved 
                                      No resolution has been given so far and revert is awaited. Please update at the earliest @ 9958585551
                                      Aakash Institute customer support has been notified about the posted complaint.
                                      Jan 22, 2018
                                      Updated by ArunKumarMandiyal
                                      We have still not got any reply from you and its been really long.
                                      Please update at the earliest at [protected]
                                      Your online website is too slow to open, it takes more than than any other website. It work slowly and online doubt clearing session are very bad, give answer in 2 days (if I submitted answer today).
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                                        sureshtalapan
                                        from Mumbai, Maharashtra
                                        Oct 30, 2017
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                                        Address: 560032
                                        Website: Aakash educational services

                                        My (Suresh kumar, [protected]) son shravan suresh was studying in aakash institute, hebbal, bangalore from 16.06.2017 to 10.08.2017 for engineering entrance coaching (Fs june 2017 batch, roll no. [protected]) and could not continue his classes due to physical illness. Hence, on 24.8.17 myself alongwith my son visited hebbal centre and filled the necessary form including request for fee refund. At the time of joining i. E. On 14.06.17 and 16.06.17, a total fee of rs.61, 015/- was paid for first quarter including caution deposit of rs. 5000/-. Even after discontinuing his classess, the institute is very much keen to collect the second instalment of fee of rs. 33, 186/- for which they frequently send messages and also calls me. They calls me from[protected] for making the payment. Though, each time i informs them that my ward is not studying there and inturn they have to give me refund, they informed me it will take time. Even they send me messages that if i don’t pay before 8.10.17, they will charge penalty of rs. 1000/- and late fee also. Please take necessary action to get the refund of amount paid to them after deducting the fees for the attended period. I have send mails for which no reply received from their end.
                                        Aakash Institute customer support has been notified about the posted complaint.
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