| Address: Gautam Buddh Nagar, Uttar Pradesh, 495001 |
Dear sir/madam,
I am m. N. Shafeeq from bilaspur. I enrolled my daughter ambreen nayyar in aakash institute in bilaspur. Details of fee receipt is furnished below:-
Fee receipt s no:0003305
Or 133/reg/n[protected] dated: 15/12/2015
Registration no. : 133/2015/er01601/002201
At the time of admission following fees were deposited by me
(A) 15.12.[protected]/- as admission fee
(B) 15.12.[protected]/- as registration fee
(C) 15.12.[protected]/- as ist instalment
(D) 15.12.2015 5293/- as service tax
Total amount - 41793/-
My daughter attended classes only up to 17th of april-2016. She faced an accident while going to aakash institute for her classes. Moreover she was not getting the proper response to her queries/doubts raised in the classes. As classes were only conducted mon, wed, sat and sunday i. E. 4 days in a week. As she attended tuition only for 8 to 10 days, i would request to refund the amount as applicable from the amount of rs 41793/-.
In view of the above, i humble request to refund all the fees that paid by me, which is hard earn money by us.
Thanking you
Yours faithfully
M. N. Shafeeq
Mob no - [protected]
May 14, 2018
Complaint marked as Resolved
Aakash Institute customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2018
Aakash Institute Customer Care's response Thanks for reaching out to us. We apologize for the inconvenience caused. Please allow us some time to look into this and get back.
Verified Support
Mar 15, 2018
Aakash Institute Customer Care's response We have sent your query to the concerned department and will revert back as soon as we have an update.
Verified Support
Apr 11, 2018
Aakash Institute Customer Care's response Dear Shafeeq Sir, Your daughter was enrolled for First Step Course 2016-18 on 30.12.15 at Bilaspur Centre and you submitted an application for discontinuation of classes on 22.5.2016. Class for First Step Course was started from 1st April 2016 and she attended the classes. According to refund policy, we have not refunded the registration, admission and 1st installment fee, but we have returned all post-dated cheques. No further refund is applicable.
I just want my money back in any case. U r saying that registration fee is unrefundable according to ur policy.
But there r many thing according to ur policy which u is not followed so shall I mention those in public.
1. Where is the person who came for registration with whom I talked for admission and concession Mr. Subba Rao when the time came to talk to him his phone is switched off..
Is this is ur frod policy.
2. Taking fees before the time of submission is under ur policy..
U have just told the parents to submit the fees than only ur children will be allowed to enter institute that also u have asked before. I mean it should be paid in month of april but u have asked in the March itself
Is this under ur policy???
I just want my money ba otherwise this case will go on higher.